Are you an SRE looking to make a difference in your org? Use research, data, and math to slay MTTR. Find it in the 2022 VOID Report: thevoid.community/report

We worked to expand the audience size of this conference. It’s going to be fantastic. Get your tickets today if you haven’t. Which talk are you most excited for? I’m personally looking forward to the incident stories track, Mr. T talk, Brent Chapman, and Courtney Nash

Learning From Incidents Conference #LFIConf23 has added more seats and extended the registration deadline! They've also published the agenda, so you can see all the stellar talks that are scheduled. I'm REALLY looking forward to this event! web.cvent.com/event/e3af0a43…

Proud that my firm, Great Circle Associates Great Circle Associates, Inc., is sponsoring all the recordings at the first Learning From Incidents Conference, next week in Denver! Plan is to share the recordings on YouTube shortly afterwards. You can still join us! tinyurl.com/grtcrcl-lficon… #LFIConf23

Enjoying Brent Chapman validating my choices to evolve the incident response at Etsy

For all of you experiencing FOMO because you are missing Learning from Incidents in Software #LFIConf23 Brent Chapman & Great Circle Associates has got you! We appreciate the support to help make the content accessible to those who can’t be here!

Brent Chapman, Great Circle Associates, Inc. thank you so much for ensuring we can preserve and share what we've learned this week. Cannot overstate what a gift that is to history.

Here's my talk on "Incident Response and Incident Analysis: Two Great Tastes that Taste Great Together", about ways that each can support the other, from the incredible Learning From Incidents conference #LFIconf23: youtube.com/watch?v=QAl3tF…

When you update your resume, make sure to highlight your incident management experience. That's something prospective employers will notice, and make your resume stand out from the rest. Read my blog post at tinyurl.com/4pw7chcr for examples of what to put on your resume.

Join the #VOID and Brent Chapman for this interactive presentation open to anyone! Brent will share practical insights, lessons learned, and best practices for building and scaling your incident response program. Register at ow.ly/jjNq50NQXxK #incidents

Join me on May 9 for a free online talk on building and scaling your incident response program, hosted by Courtney Nash from Verica and #VOID. Looking forward to it!

May 9 is fast approaching! Sign up now for this interactive presentation open to anyone. Brent Chapman will share practical insights, lessons learned, and best practices for building and scaling your incident response program. Register at ow.ly/jjNq50NQXxK #incidents

Thrilled to guest on the latest episode of the Better Incidents Podcast with host Robert Ross! Among other things, we discuss why focusing on assembly time is more useful than on MTTR, reversibility as a superpower we have, and the magic of checklists. tinyurl.com/3pc7n24z

Where, if at all, does #GenAI fit into incident response and day-to-day site reliability engineering? Our General Partner Jesse Robbins spoke to site incident management veterans Nora Jones, Jeremy Edberg, she’s not here, man, Brent Chapman for their thoughts. bit.ly/3QfwF5a