Talking Retail 🇺🇸 (@bob_hetu) 's Twitter Profile
Talking Retail 🇺🇸

@bob_hetu

VP Analyst covering #GenAI #retail #AI all thoughts here are my own, being the Retail Oracle is open for debate.

ID: 33348029

linkhttp://blogs.gartner.com/robert-hetu/ calendar_today20-04-2009 00:03:07

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Katie Costello (@katiec_pr) 's Twitter Profile Photo

Among the cautions of #ChatGPT and other generative #AI tools for #marketers is managing the new influx of content they bring in a way that protects brands' reputation. #GartnerMKTG analyst Chris Ross weighed in on ADWEEK's coverage. Patrick Kulp bit.ly/3I5Kaiz

Talking Retail 🇺🇸 (@bob_hetu) 's Twitter Profile Photo

What should #retail #cios know about #chatGPT? For one thing its very likely that some business users have already leveraged ChatGPT for work - Gartner clients can read more in my research lnkd.in/gmND6Snh

What should #retail #cios know about #chatGPT? For one thing its very likely that some business users have already leveraged ChatGPT for work - Gartner clients can read more in my research lnkd.in/gmND6Snh
Talking Retail 🇺🇸 (@bob_hetu) 's Twitter Profile Photo

The problem with this is of course that the culture of these companies must change. An outside individual often cannot overcome the legacy culture of the new organization.

Talking Retail 🇺🇸 (@bob_hetu) 's Twitter Profile Photo

Okay @Twitter since when is responding to a CNBC article saying it’s a hit piece harmful or offensive? The article is offensive to the millions that happily reside in the states listed.

Okay @Twitter since when is responding to a <a href="/CNBC/">CNBC</a> article saying it’s a hit piece harmful or offensive?  The article is offensive to the millions that happily reside in the states listed.
Talking Retail 🇺🇸 (@bob_hetu) 's Twitter Profile Photo

Want to grow your understanding of how #GenAI will impact your #retail organization? Join me for a free webinar on Thursday, July 27, at 10 AM EST. gartner.com/en/webinar/507…

Talking Retail 🇺🇸 (@bob_hetu) 's Twitter Profile Photo

All I can say is I hope he focuses on more than just technology. Their primary customer experience in store is lacking. #macys #retailnews #cx

European Supermarket Magazine (@esm_magazine) 's Twitter Profile Photo

Auchan and Intermarché said they have entered talks to form a joint purchasing alliance, a week after submitting a joint bid to buy the French hypermarket and supermarket stores that debt-laden rival Groupe Casino is seeking to offload. Auchan Retail esmmagazine.com/retail/french-…

Talking Retail 🇺🇸 (@bob_hetu) 's Twitter Profile Photo

I think there is an inevitable future where consumers will end up having to accept surge pricing and more dynamic pricing in the future.

Talking Retail 🇺🇸 (@bob_hetu) 's Twitter Profile Photo

The 2026 Gartner CIO and Technology Executive Survey is now open for submissions. Share your insights and receive a personalized 'Peer Report' to see how your strategies stack up against others in your industry and region. #GartnerIT #retailtechnology gtnr.it/4df5PUE