[NEWS] Genesys announces agreements to acquire Pointillist and Exceed.ai by Genesys to reinvent the #customerexperience as it executes on the promise of Experience as a Service. Learn more ➡️ gsys.cx/3DdXiOn #CX #AI

There’s still time to grab your ringside seat! Join Cyara and Genesys on October 13 as Jack Nichols discusses how to Un-Clinch Your CX from Software Upgrades in the Modern Cloud Register Today: bit.ly/3A235EI #XchangeSummit2021 #CX #CustomerExperience #IVR

Stop sweating #CX.​ Keep calm and let Genesys help you make customers and agents smile. #SuperHumanService

Did you know Genesys AppFoundry is the highest-ranked Application Marketplace Integration in Gartner® Critical Capabilities for #CCaaS again? It's true. Get the report to see why Genesys AppFoundry has received the highest ranking in the industry – two years running.

Introducing AppFoundry Easter Eggs Need a break? The AppFoundry home page is filled with hidden games and modes ready for your enjoyment. We invite all Partners, Customers and Resellers to use the triggers below to discover these fun Easter eggs!

Last week’s President Biden executive order puts empathy in action. It’s about making the experiences Americans have with #government simpler and easier to navigate. Huge step forward in our movement. More thoughts on the Genesys blog. #CX genesys.com/blog/post/cust…

Teams with the right tech can transform interactions into experiences. Zappix – on AppFoundry – provides on-demand, visual, self-service solutions that enable customers to simply and quickly resolve inquiries right on their phone, whenever they need support with #VisualIVR.📲

We are excited to announce that Cyara Accelerator for Genesys Cloud is now available as a Premium App on Genesys AppFoundry! Read the press release here: Genesys #cloudmigration #cx bit.ly/3B4vv3f

We are thrilled to announce, in partnership with Genesys, a first-of-its-kind solution to counter the employee burnout crisis for customer experience agents and transform how well-being is prioritized in the customer-agent experience for businesses. prnewswire.com/news-releases/…

Companies need more human-focused technology with #empathy as the purpose – not efficiency. Arianna Huffington and I wrote in FORTUNE how Genesys and @Thrive are helping businesses rebuild relationships with their employees. fortune.com/2022/02/22/gre…

Ми пропонуємо безкоштовні рішення хмарного контакт-центру українським організаціям, які постраждали від російського вторгнення, щоб допомогти надати необхідну підтримку постраждалим людям у цей кризовий період. gsys.cx/3IRBzPm

It’s important to equip #employees with the proper tools to provide the quality of service your #customers have come to expect. Read more about the 11 third-party applications available in the Genesys AppFoundry® #Marketplace gsys.cx/3IRL7Kd

Fast and efficient answers improve #CX, the employee experience and help businesses reduce costs. Shelf's #AI-powered capabilities instantly suggest the best answers so you can simplify self-service, empower agents and increase the value of your knowledge base. #CX

Register today for #Xperience22 and join @ThriveGlobal Founder and CEO @AriannaHuffington and AT&T EVP and Chief Customer Officer Melissa Arnoldi in a conversation with Genesys CEO @TonyBates to discuss the importance of people-centric experiences! ​ 👉🏼gsys.cx/3rB1C6Z

Our sponsors make #Xperience22 possible. ​Be sure to visit their virtual booths to learn how their innovations help address your business challenges! Join us today to see the power of digital empathy.​ 👏

Frictionless #CX is today’s reality - customers and employees expect smooth, effortless, personalized experiences. Olivier Jouve, EVP and GM of #GenesysCloudCX speaks about the importance of focusing on connected data & the delivery of empathy across experiences. #Xperience22

Genesys CEO @tony_bates71 alongside CEO and founder of Thrive Global Arianna Huffington are featured on @fortune's Leadership Next podcast. Hear their thoughts on workforce wellness, how empathetic culture drives innovation, & the reasons #empathy has become a go-to topic in boardrooms. 🎙

We are excited to introduce the Genesys Ascend Referral Program – a further commitment to selling with and through our extensive community of channel partners. Enroll today: gsys.cx/3QdIJBr. #partners #partnerprogram

All in on cloud ☁️ AppFoundry partner Automation Anywhere teamed up with Genesys to help reduce hold times, lower average handling time and increase first call resolution. Explore the AppFoundry marketplace 👇 #GenesysCloudCX