Doing a little using ai in customer service webinar this week for Richpanel helpflow.com/events/ecommer…

Richpanel- 5 star tool. Half the price of GORGIAS GUARANTEED! Brands want to be on the cutting edge of AI. Well- we won’t be lol But if you want to actually be using ai in your biz, cx is the place to start. - 60% of all SOCIAL MEDIA COMMENTS are being handled by ai for us -

72% decrease in ticket volume at one of our portfolio brands. Largely driven by better manufacturing ops through Fulfil + Richpanel automations. Pretty cool!

This was fun so I’m gonna do a part 2. Here are a few other agencies or companies who I give my full endorsement to because of how good of a partner they have been to us: 1. Richpanel / Richpanel Our CX software, it’s gonna eat Gorgias lunch. Cheaper, better ux, built with AI

We're excited to feature Dan Wolgin, Ammunition Depot & Amit RG (Amit R G), Richpanel (Richpanel) in #MM25FL Customer Success Series! 📝 Session Topic: Harnessing AI to Slash $240K in Customer Support Costs. Book Now: bit.ly/buy-mm25fl-tic…. Rave Digital + Aheadworks

Thrilled to welcome Matt Lady as our Head of Growth! Matt's extensive GTM experience in DTC and customer-first approach make him the perfect leader to take us forward. Looking forward to the impact you'll create! 🚀

I think the first place that AI will make a difference for DTC and already has is customer support. Creative is not far off, and we’ve seen some cool stuff this week on here. We use Richpanel which is built with AI in mind. Their AI has already made a big difference for us.

Dave Rekuc id say the newer saas players are delivering more value for the price Rivo and Richpanel come to mind the SAAS that can survive has a moat ERPs need connections, so Fulfil is safe Northbeam is building tighter relationships with the ad channels

Testing Richpanel So far looks very good. The AI agents are awesome

Zach Stuck Dave Rekuc Richpanel was an unlock for us. Ticket count did really go down once implemented and cheaper.

Single greatest resource on ecommerce customer experience … fermatcommerce.co/cx 🧠 7k-word guide 100+ examples 🤝 53-page PDF of original insights 😍 Panel in Apr. with DTC legends UNBELIEVABLY HEARTFELT thank you to the leaders who contributed over the last two months ↓

Turn your customer service from a cost center into a profit center. Get actionable CX & CS tactics in just 5 mins per speaker from 20+ DTC leaders. 📆 sign up free: fermatcommerce.com/s-cx?utm_campa… or just reply below / DM + I'll add you to the list for the invite & replay 🙌

On Sept 12, we are hosting our Black Friday prep event for the Operators Network. As always, the event is free to attend. It's just operators helping operators be more successful. We will have 25 different speakers, 4 keynotes, 10 panelists, plus 3 training sessions. I'll be

A 9-figure brand cut ticket volumes & team size by half. Want to see how? Go to richpanel dot com PS: be careful about wagers with the Richpanel team 😉

The 2026 planning event to end all 2026 planning events! 9operators.com/2026?utm_campa… Over 25 speakers. Four keynotes. Three training sessions — leadership, marketing, and finance. Plus, 10 lightning panelists. Dec 16 from 1–4pm EST 📅