⁦McNutt of #Donegal just got a mention from ⁦Stripe⁩ John Collison ⁦Dalkey Book Festival⁩ . Nice. 👏👏👏

200+ eCommerce Integrations! 🎉 This is why we are the number #1 customer support platform in eCommerce. No matter what you sell or where you sell, connect eDesk to streamline multi-channel support and grow your business. #ecommerce #customersupport #mirakl #marketplaces #b2c

WOW! Today is the day we get to meet the first Immersive Software Engineering (ISE) students. Such a exciting and big day for us all. ISE co-directors Tiziana Margaria and Stephen Kinsella welcome students to the fantastic new studio space University Of Limerick. #learnbydoing

Every farmer has a story about how technology is helping them run and grow their business. See how Herdwatch ® | Simplifying Livestock is building digital tools that save time for their farmers. stripe.com/newsroom/stori…

Good thread about a lot happening in Intercom. Worth a look. x.com/destraynor/sta…

Our CEO Ray Nolan gives his take on the future of #eCommerce and customer service in Forbes. An insightful interview with Izumi.eth on why bad customer service is stifling businesses growth forbes.com/sites/garydren… #CX

Join Des Traynor and Fergal Reid w/ The Best of Live Audio on #TwitterSpaces to discuss how automated technology — like generative AI and #ChatGPT — can be used to strengthen the customer support game. 💪 Tune in on Wednesday, Jan 25 at 1:00 PM. x.com/i/spaces/1OwGW…

We're thrilled to announce we’ve partnered with ESRB's ESRB Privacy Certified team to use the Checks platform to streamline compliance reviews for their members! Our mission is to help simplify privacy compliance for mobile app devs & we’re proud to partner w/ESRB to continue this mission

🚨ChatGPT for Customer Service is Here🚨 Hot on the heels of the OpenAI GPT-4 launch, you'll be ꜱʜᴏᴄᴋᴇᴅ to hear that we have a new product release built entirely on GPT-4. This is perhaps Intercom's biggest new release in our history...

A brand new episode of Amazing Business Radio is out! This week we have Declan Ivory, Intercom's Vice President of Customer Support. He talks about the Human-AI CX Partnership. hyken.com/amazing-busine… #customerservice #customerexperience #CX

Delighted to announce the Irish Team for Cannes Young PR Lions Méabh O'Mahony & @katiedumpleton from 150BOND this year! PRCA (Ireland) and PRII.ie are proud to sponsor the Irish PR Team yet again!

Delighted to be representing Ireland with @katiedumpleton in the PR category at Cannes Young Lions ‘23 🇮🇪 PRII.ie PRCA (Ireland)

Congratulations Méabh O'Mahony and @katiedumpleton from 150BOND. Looking forward to helping prep Team Ireland for Cannes Young PR Lions 2023! PRII.ie PRCA (Ireland)

Investment house and backer of three unicorns raises large cash pot for seed and pre-Series A startups sifted.eu/articles/irela…

Elkstone closes Ireland’s largest early-stage VC fund at €100m sifted.eu/articles/irela…

🎉Exciting news for Irish innovators! 🇮🇪💼Elkstone unleashes an impressive €100M, the largest early-stage VC fund in Ireland.🚀Discover how this fund will empower startups and fuel innovation!👉techfundingnews.com/largest-early-… #VCfunding #startups #innovation 👉@ElkstoneVenture

With government backing, Ireland’s Elkstone closes first VC fund at $108M for early-stage startups tcrn.ch/437ePET

If Fergal Reid keeps pulling in audiences like this we'll need to start thinking about a stadium tour 🎤🏟️ This morning he treated #dublintechsummit to a keynote on 'How AI models will revolutionise business'. If you were there, how's that existential dread coming along?

Ikea heading to Paris Fashion Week with Annie Leibovitz fashionunited.uk/news/culture/i…

Congratulations to Kelly & Meabh from PRCA member agency Edelman Ireland. They’ve won the Irish Cannes Young PR Lions competition and will represent Irish public relations on the global stage of creativity in France this summer!