You take the call.
Get us under way.
Hear the voices, but never see the faces.
You keep them reassured & us up to date.
You run the intel & keep us safe.
You hear, and can’t act, but stay calm to send back up our way.
You are: #ControlRoomHeroes #InternationalControlRoomWeek 🚨

As #InternationalControlRoomWeek comes to an end, we're saying a big thank you to the people behind the voice at the end of the phone, the staff within our control rooms, across our Emergency Operations Centres & those within our Non-Emergency Patient Transport Service 👏💚☎️

That's a wrap on #ControlRoomWeek 2023! All that is left to be said is thank you to every single person who works in a control room. Whether you are on the front line, taking calls, dispatching, or working behind the scenes to ensure everything works smoothly - Thank you!

Thank you for staying with us during #ControlRoomWeek , and for sending us your comments and messages of thanks for our crews. If you are inspired, and want to learn more about our control room, email [email protected]

Have you downloaded what3words yet?

It's a free app that helps accurately describe your location so you can help us #KnowExactlyWhere the emergency is 📍

We use it in our Control Room to #Help999FindYou #ControlRoomWeek 🚒

Download it here📱: orlo.uk/WvS0z

This week, we celebrate the incredible uniqueness of our unsung heroes. 'No one is you, & that's your superpower.' Your individuality, dedication, & resilience are what make you truly extraordinary. Thank you for being the superheroes of our control rooms #ControlRoomWeek

📢 Join the #ControlRoomCommunity !

Share your own stories or give a shout-out in the comments to a control room professional who has made a difference in your life.

Let's create a wave of appreciation for these unsung heroes! 👏💬

#ThankYou #ControlRoomWeek

The #ClocksGoBack tonight, so a huge #ThankYou to everyone working whose shifts become an hour longer. 12 hours is tough, but 13 is tougher! You are all #incredible , and I am exceptionally #proud of you all. #ControlRoomWeek South Western Ambulance Service International Control Room Week

Some wear capes - but the best ones wear headsets!
#ControlRoomWeek #HeadsetHero

The lifelines behind the phone, providing comfort, support, and saving lives. Thank you to our incredible heroes in the control room, shining a light in the darkest hours.
#ControlRoomWeek #HeadsetHeroes

It's #InternationalControlRoomWeek so we'd love you to join us in saying a BIG thank you to all our Control Room staff.
This is Green watch. They are at the end of the phone when you need them and behind the scenes of every incident we attend.

#InternationalControlRoomWeek

Happy #InternationalControlRoomWeek to all our #HeroesInHeadsets working in our emergency operations centres, support centre and 111 and patient transport service contact centres. (Thread)

This week, our Peterborough colleagues celebrated their vital role in the NHS, ensuring high-quality care. A heartfelt thank you to our dedicated NHS111 Call Handlers and control room staff. Your tireless efforts do not go unnoticed. Thank you for all that you do!

International Control Room Week

It takes a special kind of person to work dispatch on a Friday and Saturday night!
#ControlRoomWeek #HeadsetHeroes

It's International #ControlRoomWeek and we'd like to say a BIG THANK-YOU to all those in South Wales Police who work in the control room.

Below is a video explaining how many 999 calls South Wales Police receive a year👇

Don't forget that in honour of #ControlRoomWeek , we are going to be taking to Twitter today from 4pm where we will be posting in real time about every 999 call we receive into our Control Room. 📲

Make sure you follow along and give this post a 'like' if you're excited!

Last night, we ran an #Instagram Q+A with some of our #HeroesInHeadsets as part of #ControlRoomWeek 📞🌟

We thought you would want to see these highlights 🔽 Head over to our Instagram page to view the full story.

Fancy becoming a call handler? ▶️ orlo.uk/mEwah

For the first 9 months of 2023, our Northants FCR have:

➡️ Answered 109,348 x 999 calls
➡️ Answered 197,252 x 101 calls
➡️ Deployed officers to 59,203 incidents
➡️ Processed 17,781 online reports

They truly are our #UnsungHeroes 👏

#ControlRoomWeek

📞 Last year our #HeroesInHeadsets took 39,485 emergency calls – that’s more than 1⃣0⃣0⃣ every day!

Think you could join the team?

Read more 👉 bit.ly/HIWFRSControlJ…

#ControlRoomWeek