I continue to wait on a refund request/status for a gift that doesn't fit and we are now in week #3. Can you please advise?

Startling image prompts emergency evacuation of nursing home in Dickinson, TX; 20-25 residents safely evacuated abcn.ws/2xoEdbg

American Airlines Expands Boeing 787 Fleet globenewswire.com/news-release/2…