Greg Nutt
@wedway
Air Force Veteran - Host of The American Landscape travel tv show - Architectural Project Manager, 3D CAD/BIM Expert.
ID: 688043
http://www.theamericanlandscape.tv 23-01-2007 18:30:47
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I've run into some bad customer service in the past, but Frontier Internet Ask Frontier has to be the worst. 5 hours in support chats and calls, three missed appointments, and still no internet installed.
How many Frontier Internet employees does it take to get internet installed? I have spoken to 8, and after three weeks, three missed appointments, still no Internet. And a new date (no time) another week and half away. Three weeks after their first miss appointment. Will the show up?
The restaurant management team Knott's Berry Farm Ghost Town Grill is then most inept team I have encountered. This opinion has been formed from multiple visits. You can be a party of two with four two tops open and still wait to be seated until they can make room and seat a party of six.
The inept Knott's Berry Farm management team at Ghost Town Grill run a table service restaurant like a walk up fast food locations. The rest of the staff are pretty good making the management team look even more inept. The food is pretty good and it’s sad to see this run so poorly
What's th over/under that Frontier Internet actually makes their appoint today. They have already missed three. I have not received a confirmation text or e-mail for a block of time they "might" show up. This has been going on for a nearly a month now.
So Frontier Internet Ask Frontier did it again! No show for today's appointment. That's four times in three weeks.
Shame on Casey, Shell, Melissa, and Leo at Frontier Internet Ask Frontier for all their platitudes and worthless apologies while accomplishing nothing even close to customer satisfaction. 4 missed appointments. I have. NO confidence I will ever see an installation.
This is how Frontier Internet finishes a job and seem to thinks fine. After numerous attempts to have the install finished correctly, they have ghosted me.