At the Salesforce Service Cloud Voice event, Connect presents the success story of JLR, and shares practical steps and best practices. 17th July Level 36, Salesforce Tower, 110 Bishopsgate, London EC2N 4AY 2:00 PM–5:00 PM BST Register: invite.salesforce.com/futureproofyou…

Today, we are hosting our global company kick-off! Bringing our teams together, we are creating ‘One Future’, dedicated to alignment across the business and a unified approach to the year ahead. We are stronger together! #WeAreConnect

Faced with growing demand, StepChange partnered with Connect to reimagine its contact centre using the power of Genesys Cloud. Discover how Connect helped StepChange lay the foundation for a digitally enabled future: tinyurl.com/ymkke75n #StepChange #Genesys #WeConnectTech

Oliver Lister accompanied a friend and took on the challenge to raise funds for the Downs Syndrome Research Foundation. 🚴‍♂️ Raising over £2,300 they’ve shown determination and heart. Join us in congratulating them!

Yesterday, Connect was proud to co-host the ‘Future-proof your contact centre’ event at Salesforce Tower in London, in collaboration with Salesforce and our valued customer, JLR. #AIContactCentre #VoiceAI #CustomerExperience #Salesforce #JLR #WeConnectTech

The South African PMO team recently enjoyed a day of team-building. They took the chance to strengthen relationships and continue building the strong foundation that supports successful project delivery. Behind every great achievement is a team that made it possible!

Following a thorough evaluation, StepChange chose Connect to lead a CX transformation through the implementation of a Genesys Cloud CCaaS solution. Discover more about StepChange's CX journey: tinyurl.com/ymkke75n #StepChange #GenesysCloud #WeConnectTech

At Connect, we measure success the same way our clients do, through strategic outcomes. One of the many sectors that Connect has seen significant success in is the utilities sector, an industry where rapid response and empowered agents are critical. #WeConnectTech

We came together, across continents, for our annual Company Kick-Off to reflect, reset, and rally. Inspired, we walk away with a renewed determination to continue to drive impact. Stronger, smarter, together! 🌍 Thank you to our incredible partner sponsors. #WeAreConnect

Connect has concluded the acquisition of Elerian AI.  Our ability to support our client’s in reimagining their CX, optimising workflows, and scaling with automation is now even greater. Read more in the press release: tinyurl.com/mrxmhvtc #Elerian #WeConnectTech

Catch Paul Acheson from Brittany Ferries speaking first-hand about elevating CX while reducing costs. Connect, in partnership with Amazon Web Services and Genesys, invites you to join. Learn how Brittany Ferries rapidly stabilised its CX, with Connect. Register: tinyurl.com/yc3y4kaw

Value isn’t one-size-fits-all. It’s personal, dynamic, and defined. In this blog, Laura Temple, Portfolio Director at Connect, explains that it’s not about ticking boxes but rather about understanding what matters to that business: tinyurl.com/mssepv9c #WeConnectTech

When the room is full of visionaries, you’ll often find Connect in the mix! Jochem Singh, Key Account Manager, at Connect, recently attended an inspiring session hosted by Verint featuring global thought leader John Sanei. #Verint #AI #CX #ContactCentre #Connect

At our recent global CKO we asked Martin Cross about staying ahead of evolving customer expectations and providing long-term value. He emphasises that Connect’s commitment to a client-centric approach is what sets us apart as an industry leader and disruptor. #WeConnectTech

Join Connect for an executive roundtable, where C-suite leaders will come together to explore what it really takes to unlock AI’s potential in the customer experience space. Register for CPT, JHB or DBN: tinyurl.com/5y2kwc9a #Roundtable #CX #AI #WeConnectTech

Connect360 Optimisation Insights Service uses data-driven intelligence and advanced AI to deliver meaningful outcomes for your business, creating measurable impact where it’s needed most. Read more here: tinyurl.com/2u22fmbj #WeAreConnect

Today, we join our colleagues and friends in India in marking Independence Day. It’s a moment to reflect on the resilience, innovation, and rich diversity that continue to shape the nation’s story. May the story continue to be one of hope and inspiration. #IndependenceDay

Before any solution can deliver meaningful results, it’s critical to first understand the organisation. Through Connect360, we take a holistic view, prioritising insight and context. Read more: tinyurl.com/mssepv9c #Value #Connect360 #ContactCentre #WeAreConnect

Congratulations to our customer StepChange for being selected as a finalist in the upcoming 2025 ECCCSAs. They were recognised in the “Most Effective Improvement Initiative” category. Connect is proud to have been part of this journey!

Powered by AI, we uncover inefficiencies and deliver actionable insights. If we are unable to identify cost savings or revenue opportunities equivalent to at least three times your investment, you’ll receive the full value of your investment back: tinyurl.com/2trytccs