Wayne Cassin (@waynecassi8338) 's Twitter Profile
Wayne Cassin

@waynecassi8338

Build your own dreams, or someone else will hire you to build theirs.

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calendar_today22-12-2023 14:33:33

16 Tweet

85 Followers

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Statistics suggest that when customers complain, business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for more business.

Wayne Cassin (@waynecassi8338) 's Twitter Profile Photo

The critical ingredient is getting off your butt and doing something. It’s as simple as that. A lot of people have ideas, but there are few who decide to do something about them now. Not tomorrow. Not next week. But today. The true entrepreneur is a doer, not a dreamer.

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User experience is everything. It always has been, but it’s undervalued and underinvested in. If you don’t know user-centered design, study it. Hire people who know it. Obsess over it. Live and breathe it. Get your whole company on board.