Dear British Airways my luggage (Apple Air Tag) has been sat in the ‘warehouse’ at T5C. Absolutely appalling customer service Rt Hon Grant Shapps you are accountable for UK air transport, your team need to hold BA to account, they should be refunding all affected passengers

Dear WestJet your website chat service is the worst chat service I’ve ever used.. you can’t actually get any help or support, what’s the point? 🤷‍♂️

Dear British Airways and VeriFLY Can you sort out your process for code share booked flights? americanair All documents completed but still can’t check in 🥺

Just posted a photo @ Moraine Lake Lodge instagram.com/p/ChahHgpPQ5D/…

Just posted a photo @ Peyto Lake instagram.com/p/ChaiH2pPc_7/…

Love the artwork off Whyte Avenue in Edmonton 🤩 . . . . . #canada #alberta #edmonton #whyteavenue #artwork #colourful #expression #wasborntotravel #goexplore #instagay @ Whyte Avenue instagram.com/p/ChdKBcNPPOw/…

Just posted a photo @ Fort Edmonton Park instagram.com/p/ChdK9RCPaaR/…

More from Fort Edmonton! @ Fort Edmonton Park instagram.com/p/ChdLQ3YPlL2/…

Dear British Airways when will you respond to my luggage claim from July 2022? Your customer service response is ridiculous 🥺

It's so important that the #ProjectProfession is #inclusive. The profession is a catalyst for #inclusion; and #diversity is shown to be a condition for #project success. Teri Okoro's paper tells us more: ow.ly/wAG750Lbimi Association for Project Management APM People SIG #pmot

Well done Amy and great to have two new members on the board!

Interesting debate at the Association for Project Management #volunteersform on responsible project management and shifting the focus of success to future potential rather than the previous cost, time & quality matrix

Hiking outside the UK can be one of the most powerful ways of understanding how naturally impoverished the British landscape is, particularly the high places and uplands. A thread following a trip to the Alps which vividly reminded me of what we're missing. 🧵

Really interesting ⁦Association for Project Management⁩ Women in Project Management conference #WiPM linkedin.com/posts/ian-will…

Great to be attending the Association for Project Management Awards night! #APMAwards

First Chiltern Railways journey of the new year and it’s delayed….. why am I’m not surprised 🤷‍♂️

Dear British Airways have arrived back at Heathrow this morning and both wheels on my suitcase have been broken. As the flight was late and luggage took over an hour I have had to leave T5 but I’m assuming there’s a form I can fill out?

Dear @british_airways thanks for sending a plane (with a known) APU issue to Milan and it being parked on a remote stand, we are now 55 mins late leaving and the plane is sweltering…. The pilot is so unhappy he’s told us he will be making a formal complaint internally