Dave Seaton, CCXP shared an incredible tip on improving the customer experience: Use AI to translate technical terms into something 𝗲𝗮𝘀𝗶𝗹𝘆 𝘂𝗻𝗱𝗲𝗿𝘀𝘁𝗼𝗼𝗱 by your customer base. linkedin.com/posts/daveseat…