Herman Kwayu uses Avenue to track all financial operations. 🎤 In our latest case study we hear how Herman and his team rely on Avenue for real-time visibility into risks that come with a lending product: avenue.app/case-studies/h…

See why companies are moving their BPO teams onto Avenue 👉 avenue.app/blog/transform…

"We offshore operations to cut costs, but it ends up being expensive." I hear this all the time from ops leaders. Here's why: BPO Headcount + Eng Time companies save up to 20% on offshore costs using Avenue avenue.app/blog/transform…

Outsourcing operations lets companies reduce costs....But it isn’t easy and requires: 👩‍💻 Engineering: build internal tools for agents 📖 Ops: update and train agents on playbooks 📊 Analytics: set up reporting on agent efficiency/quality With Avenue , you can skip the above.

Athena has proactive issue detection with SQL-triggered workflows in Avenue. Read more about their success: avenue.app/case-studies/a…

20% of Avenue tickets are triggered by a form. Here’s how fast-scaling companies use Forms: ☕️ Track issues in 70 coffee stores 💳 Internal questions for 700 employees 🏦 Fraud review + BSA compliance 📦 Vendor issue reporting 👉 Learn more: youtube.com/watch?v=mhVk7g…

Avenue is now in the Zendesk app store 🤩 Check out the article we wrote to see how customers use the integration: avenue.app/blog/create-ze…

Easily create & update Zendesk tickets from Slack or SQL with Avenue We take care of the ticket creation and housekeeping so ops teams can focus on solving customer issues ⚡️ See how it works 👉 avenue.app/blog/create-ze…

Nailed it 🫡🫡🫡 Reduce the need to scale ops linearly with Avenue and yes we use Avenue to get alerted in Slack when ppl book sales calls

How do you ensure every step of an ops playbook is actually followed? 🤔 With Avenue turn static playbooks into automated workflows all while tracking SLA's and ensuring SOP compliance. See how teams turn playbooks into action 👉 avenue.app/blog/avenue-la…

Companies generate massive amounts of data. But they still struggle to make this data actionable. That's where Avenue comes in. It's as simple as connecting your data warehouse + setting up rules. Discover how Avenue gives teams viz + automation: avenue.app/blog/optimize-…

Managing a BPO is hard 🤷‍♂️ Check out the 7 reasons companies choose Avenue to manage their BPO 👉 avenue.app/blog/transform…

Avenue simplifies operations work by offering a single place to create, manage, and report on tasks. Perfect for keeping teams aligned and efficient. 🎥 youtube.com/watch?v=gEPfQF…

Avenue with ChatGPT makes operations proactive. 🔍 With Avenue's AI feature, ops teams can now automate the summarization and tagging of tickets Learn more 👉 avenue.app/blog/ai-ticket…

The bizops team at AngelList needed a system to help improve their ability to proactively identify and address at-risk SLAs before they were missed. See how they use Avenue to hit SLA's 👉 avenue.app/case-studies/i…

Integrate Intercom with Avenue for: real-time alerts, auto-ticket creation, status syncing with Slack. Learn more: avenue.app/integrations/i…

If you're an ops manager spending time manually assigning work, check out Avenue to: 🔹 Auto-assign tasks in Slack based on issue type, team or working hours 🔹 Ensure tasks have a clear owner (& escalation path) 🔹 Report on SLAs See it in action: youtube.com/watch?v=P6KwgU…

Kellyanne from Duckbill connects Avenue to her core systems for real-time alerts on critical business matters. She uses our tool to take action with easy-to-manage SOPs and track operational efficiency 🚀