Join us on 11 August for a seminar in London, delivered in partnership with Rich Gott, Chair, The MemberWise Network. We'll be exploring how you can use your data to drive better member engagement. Only 2 places left! Register: ow.ly/YHZ050JVGog #ExperienceMatters #Membership #Engagement #Automation

Do you know how the rules around "soft opt-in" affect charities? Getting it wrong can be costly, with the possibility of incurring large fines. Read more: ow.ly/32f650KgBl8 #ExperienceMatters #DataPrivacy #Charity

Want to be the first to know about our events and free digital resources? Receive useful updates for membership and charity organisations, straight to your inbox. Join the list: ow.ly/FkGb50KmBxM #ExperienceMatters #Membership #Charity #Digital

Join us on 20 September for a free one-day event for organisations looking to procure a new CRM/AMS. Read more and register your free place: ow.ly/7klL50KqY1b #ExperienceMatters #Membership

A recent 3-year study shows a strong correlation between high levels of loyalty and increased donations. Find out how some of the UK's best-known charities are measuring and improving donor loyalty: ow.ly/ZT6u50KBXXH #ExperienceMatters #Charity

A really insightful discussion on an important topic for any charity. #ExperienceMatters #digitalinclusion #digitalpoverty #charity

Looking forward to the return of the #BeMoreDigital Fundraising Day on Nov 15! Details of our session coming soon, but for now you can register your free place using the link below. #ExperienceMatters #Charity #Fundraising

At Trillium, we hire people because of how they think, not just what they do. Explore our open vacancies to find your next role: ow.ly/LRA150KWJJp #ExperienceMatters #hiring #careers #jobsearch

It's just under a month until the Membership Excellence Conference! As sponsors, we're delighted to be able to share discounted passes with our network. Find out more: ow.ly/M2uC50L2kji #ExperienceMatters #Membership #Conference

A recent study from Barclays Corporate Banking highlights the growing prominence of digital donations. Are your charity's donor journeys and payment experiences are up to scratch? Read more: ow.ly/9c1B50La8iI #ExperienceMatters #DigitalFundraising #Charity

Great #CX starts with getting inside the heads of your members or supporters. Customer journey mapping is an effective way to identify what works and where there are opportunities to make improvements. Read more: ow.ly/NjTg50LlafS #ExperienceMatters #customerexperience

Looking forward to today's #BeMoreDigital Fundraising Day 2022! We'll be delivering a session at 12:45 on getting the most out of your core donors by optimising user journeys. See more: ow.ly/tW6050LErmG #ExperienceMatters #charity #UX #fundraising

Good morning #MEMX22! If you’re attending today, say hello to the Trillium team in the exhibition hall and pick up some freebies #ExperienceMatters #membership

Delighted to be once again sponsoring the Memcom CEO Lecture and Winter Party. We'll be kicking off the evening with a session exploring continuous improvement as a model for anticipating change. Look forward to seeing some of your there! #ExperienceMatters #Membership

As another year draws to a close, what digital trends should charities be aware of for the coming year? Read more: ow.ly/evTE50LXjlR #ExperienceMatters #DigitalTrends #Charity

Join us on 31 Jan for the Rich Gott, Chair, The MemberWise Network webcast, where we'll be exploring how membership organisations can use omnichannel marketing to improve engagement and retention. Register: ow.ly/frur50M36G8 #ExperienceMatters #Membership #Omnichannel

As the Spotify Wrapped campaign demonstrates, clever use of personalisation can be a fantastic way to demonstrate value to your audience. But where's the line between creepy and relevant? Read more: ow.ly/utnO50M5Cfx #ExperienceMatters #Personalisation #CX

From the impact of economic uncertainty on investment in digital, to meeting the challenges posed by cybersecurity threats, here are five takeaways from 2022. Read more: ow.ly/Kl0q50MhazU #ExperienceMatters #innovation #digitaltransformation

What does good omnichannel marketing look like for membership? Join us on 31 Jan for the Rich Gott, Chair, The MemberWise Network webcast to find out how to use omnichannel to improve engagement and retention. Register: ow.ly/pooF50M36G9 #ExperienceMatters #Membership #Omnichannel

Looking to deliver more value to members through your newsletter this year? Here are five things to think about when refining your approach to email marketing: ow.ly/nAgn50MwltJ #ExperienceMatters #Membership #emailmarketing #contentstrategy