Bob Sutton (@work_matters) 's Twitter Profile
Bob Sutton

@work_matters

Organizational psychologist @stanford and NYT bestselling author. 8 books including The No Asshole Rule, Scaling Up Excellence, and The Friction Project.

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linkhttp://bobsutton.net calendar_today26-03-2010 23:47:16

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Brad Stulberg (@bstulberg) 's Twitter Profile Photo

The no asshole rule is simple and vital: Make little to no time for assholes in your real life and also on social media. In-good-faith disagreement is wonderful and needed. Assholes are just assholes.

Bob Sutton (@work_matters) 's Twitter Profile Photo

AI as a jargon monoxide generator. "Their greatest strength, but also their greatest danger, is their ability to sound authoritative on nearly any topic irrespective of factual accuracy...their superpower is their superhuman ability to bullshit." ft.com/content/55c08f…

Dr. Scott Barry Kaufman ⛵🛵 (@sbkaufman) 's Twitter Profile Photo

Different types of narcissism Grandiose narcissism: "I'm the best!" Vulnerable narcissism: "I've suffered the most!" Communal narcissism: "I'm the best at helping others!" Spiritual narcissism: "I'm the most enlightened!" Collective narcissism says "We're the best!"

Bob Sutton (@work_matters) 's Twitter Profile Photo

Thanks to the multi-talented Ferose V R for his kind and detailed summary of the gathering that my friends including Sarah Soule and Dr. Katy DeCelles organized for me CASBS a few weeks back. I am touched and grateful for all the love. ferosevr.medium.com/the-asshole-gu…

Bob Sutton (@work_matters) 's Twitter Profile Photo

Making America Mediocre. As (Republican!) David Packard said about Stanford Engineering, even if it adds no other value (which it does!), the school fuels our country's greatness by attracting applicants from all over the world, selecting the best, and the VERY best often stay.

Bob Sutton (@work_matters) 's Twitter Profile Photo

Indeed. Applies to teaching and speaking too. It is always better leaving your audience wanting more of you than less of you.

Stanford Graduate School of Business (@stanfordgsb) 's Twitter Profile Photo

“Women play an unfair game,” says Alison Fragale, PhD ’04, “But that doesn’t mean they can’t win.” She explains more in her new book, Likeable Badass: How Women Get the Success They Deserve. stanford.io/43m7hBc

Dr. David Burkus (@davidburkus) 's Twitter Profile Photo

Forgiveness ≠ reconciliation. There’s a dangerous myth in leadership that once trust is broken, you have to repair the relationship. That’s not true. You can forgive someone—and still change how you work with them. You can move forward—without moving back to how things were.

Forgiveness ≠ reconciliation.

There’s a dangerous myth in leadership that once trust is broken, you have to repair the relationship.

That’s not true.

You can forgive someone—and still change how you work with them.
You can move forward—without moving back to how things were.
Bob Sutton (@work_matters) 's Twitter Profile Photo

Excellent thread on how most magical movements in tech/Silicon Valley fail to match the hype. The Internet is an exception. But the “too good to be true”’ effect applies to business movements too. Like businesses process reengineering, agile, (I plead guilty) design thinking.

Aaron Glantz (@aaron_glantz) 's Twitter Profile Photo

My latest: A flurry of red, white and blue American flags fluttered across the National Mall on Friday as more than 5,000 military veterans descended on DC to protest against the planned elimination of 80,000 jobs at the Veterans Affairs: theguardian.com/us-news/2025/j…

Bob Sutton (@work_matters) 's Twitter Profile Photo

In the words of George Burns, the late great comedian: “The key to success is sincerity. If you can fake that you've got it made.”

Bob Sutton (@work_matters) 's Twitter Profile Photo

Huggy Rao & I call this "sham participation" in "The Friction Project" Employees (including us) get VERY pissed off when bosses ask for input, critiques, to spend time writing and meeting. But then ignore it Underlings lose faith in leaders when participation=wasting my time

Bob Sutton (@work_matters) 's Twitter Profile Photo

As Hemingway said, "“The most essential gift for a good writer is a built-in, shockproof, shit detector.” This "BS-Meter" is a tool that helps. love the lingo here: Flunkies, Goons, Duct-tapers, Box-tickers, Taskmasters. Thanks Ian!

Bob Sutton (@work_matters) 's Twitter Profile Photo

I love talking with Eric Ries--he's wise and modest. Eric wrote the blockbuster "The Lean Startup", launched the Long-Term Stock Exchange, and much more. We both believe companies can thrive financially and innovate, and treat employees and customers well, at the same time.youtube.com/watch?v=K_ZczJ…