Sean B Hawkins (@seanbhawkins) 's Twitter Profile
Sean B Hawkins

@seanbhawkins

#CustServ #CX leader & speaker. Foodie & traveler.
@buffalobills #RollTide Syracuse bball

ID: 381021356

calendar_today27-09-2011 16:27:30

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Sean B Hawkins (@seanbhawkins) 's Twitter Profile Photo

I truly enjoyed this #CX discussion with my friend Stacy Sherman ~ #DoingCXRight. It's been watching her build this insightful platform to champion #CX excellence. Honored to participate. doingcxright.com/2022/11/20/imp…

LeslieO (@leslieo) 's Twitter Profile Photo

Step aside, #Marketing team. I believe #CustomerService should own #socialmedia and I've got solid reasons. Check out my latest article for ICMI: "Customer Service, Not Marketing, Should Respond To Complaints On Social Media" icmi.com/resources/2023…

k@te and discontent (@716transplant) 's Twitter Profile Photo

🚨Merch giveaway🚨 I messed up which means free stuff 😁 FlexFit Hat Mid-profile Structured front Mesh back Pre-curved visor Spandex sweatband OS fits most Leatherette 🦬 (won’t fade in the sun) Your choice of small or large patch Just like & RT Winner picked Sun 9 July

🚨Merch giveaway🚨

I messed up which means free stuff 😁

FlexFit Hat
Mid-profile 
Structured front
Mesh back 
Pre-curved visor 
Spandex sweatband
OS fits most
Leatherette 🦬 (won’t fade in the sun)
Your choice of small or large patch

Just like & RT 

Winner picked Sun 9 July
Sean B Hawkins (@seanbhawkins) 's Twitter Profile Photo

How long before service is restored? I've had a poor connection for the past 3 days Ask Spectrum. Please don't "apologize for the inconvenience".

Sean B Hawkins (@seanbhawkins) 's Twitter Profile Photo

As much as I love the service and #CX of Southwest Airlines flight crew, the operational component underperforms. The customers and flight crew deserve better.