LeslieO (@leslieo) 's Twitter Profile
LeslieO

@leslieo

Leslie O'Flahavan: E-WRITE honcho. Plain language advocate. Writing teacher: @LI_Learning, web content, email, chat, social media. Mentor. Writer. Reader.

ID: 11987132

linkhttp://www.ewriteonline.com calendar_today08-01-2008 14:55:42

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LeslieO
@leslieo

2 years ago

Step aside, #Marketing team. I believe #CustomerService should own #socialmedia and I've got solid reasons. Check out my latest article for ICMI: "Customer Service, Not Marketing, Should Respond To Complaints On Social Media" icmi.com/resources/2023…