Awesome to see how Amplitude Studios uses Intercom for personalized, omnichannel communication across its entire customer lifecycle. Even more impressed that we saved Amplitude $1 million with automation 🤯 Learn more about Amplitude's use case: inter.com/3S5sbwd

New At Intercom is coming up: join us on Wednesday, October 12! Paul Adams is keynoting, debuting new features, making in-product messaging the most important communication channel to grow your business. You can RSVP here: inter.com/3y4nGdp

Transitioning a business model online is never easy 😮‍💨 but Living Spaces has made the process seamless by leveraging Intercom's platform to create a unified customer experience 😎 inter.com/3CmyaqZ

Searching for impactful onboarding strategies? 🕵️ Look no further. @Intercom's refreshed Onboarding Starter Kit provides practical strategies to help you activate, engage, and retain more customers. 💥 inter.com/3EdQST7

Personalized messaging is one of the best ways to improve the customer experience. Engaging with customers is essential, but engaging in ways that make them feel unique & appreciated will help you go the extra mile 🏎 inter.com/3yuGtPs

Mark Zuckerberg takes a shot at Apple’s closed ecosystem theverge.com/2022/10/11/233…

Sanj hits the nail on the head: your first deal doesn't have to be your largest - it's an opportunity to build trust and reliability. 🤝 Check out the takeaways from his recent SaaStock talk for more!! inter.com/3NdLFxk

Loved seeing all the customer love for everything released at #NewatIntercom! This launch event was filled with big announcements and even bigger support from our customers. All sessions are now available on-demand in case you missed it 💯 inter.com/3SMYoIj

No one wants to wait hours to hear back from a customer service rep. That's why Simply streamlined support with the Intercom Inbox, reducing response times by over 99%! 🔥 inter.com/3zskHvW

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🤯 Congrats to the Intercom team and especially Brian Donohue! See what he has to say below!

Announcing GPT-4, a large multimodal model, with our best-ever results on capabilities and alignment: openai.com/product/gpt-4

FIN. HELPING YOUR COMPANY GET ITS SH*T TOGETHER SINCE 2023™️. At least that’s what the customers testing our new AI bot are saying ¯\_(ツ)_/¯

Exciting times ahead! AI’s first big play in transforming Customer Service is no longer a ‘what if’—it’s happening. Inspired by customer feedback already using Fin, we’re unveiling something monumental on April 10th. Don’t just watch the revolution, be a part of the dialogue! 🚀

Just yesterday Runway opened Gen-3 Alpha to Creative Partners Program. And people can't stop getting creative with it. 15 wild examples:

New blog alert: we're now sharing our new ideas as much as possible! We had a recent realisation inside Intercom. We’re having the most amazing conversations inside our four walls about building a cutting edge, valuable customer focused AI product, but if you didn’t work here,

We've a new work in progress demo of something we're shipping in the next few weeks! This one is really cool because it is *on the cutting edge* of what the best LLMs can do, but is also something fundamental that customers are asking us for: better tools to learn how to control

The PETA people have discovered AI video and they're making some disturbing stuff

💀 CSAT is dead. 👑 Long live CX Score. Fin Insights gives you full visibility into every conversation — no surveys needed. Includes: 📊 CX Score 🧠 Topics Explorer ⚙️ Optimize Dashboard Watch the demo: bfy.fin.ai

CSAT who? CX leaders want the full picture - in real time. bfy.fin.ai #CX #SupportOps #AI #FinInsights