How to Measure Employee Experience — and Improve Customer Experience, Too #CustomerExperience #custserv cmswire.com/digital-workpl…

3 Customer Experience Strategies to Win Over Consumers Today and Tomorrow cmswire.com/customer-exper…

The Rock today. #GoVols 🍊

Can Virtual Reality Teach Executives What It Feels Like to Be Excluded? fortune.com/2019/10/29/vir…

Excited to be with you soon.

Stephanie Moritz: Use Design Thinking to Become Truly Customer-Centric cmswire.com/digital-experi…

On the #AllianceWC19 stage now, Lisa Ford. Everything around us is changing quickly. People coming out of college now will have work at up to 6-9 companies. How can we be the best version of ourselves? #NWCDConf #leadership

Thank you for this opportunity. Great audience.

Thanks for being in the audience.

Thank you!

Amazing graphics done for this great conference.

With a Net Worth of $950 Million, Why Is Jerry Seinfeld Still Grinding? His Response Is a Master Class in Achieving Incredible (and Lasting) Success flip.it/wJZHvv

Balancing User Experience and Creativity in Design bit.ly/2CP0F10 via lookadesign

Have a listen and subscribe to this podcast for all of Jay Baer brilliant interviews.

Jay Baer Jay Baer has a fantastic new podcast, Standing Ovation. He interviews speakers on how the power of their stories and how to enhance them. Have a listen and subscribe to get his weekly interviews.

What do you do when you look out at the audience, and most of them aren’t paying attention? How can you bring them back? Find out on ep.6 of Standing Ovation with Hall of Fame keynote speaker, @NiceBikeMark

We are excited for all that 2020 will bring. Check out our events at allianceofwomen.org/events This week we are in Tampa and Seattle! Hope to see you soon. #AllianceWC20 #leadership #workerscomp #riskmanagement

It is an honor to recognized along with many colleagues. Customer Service Gurus 30 - Global Gurus ⁦Jeanne Bliss⁩ ⁦@adamtoporek⁩ ⁦Scott McKain⁩ ⁦Jay Baer⁩ globalgurus.org/customer-servi…

It's always good to be in fine company including Chip R. Bell Shep Hyken @adamtoporek Lisa Ford! And thank you to everyone who voted! buff.ly/2q8M7mB