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HabitatUK still waiting for a refund for an item I returned on 30th September. Now 18th October. Called customer services several times and no help whatsoever. How do I escalate the complaint? So poor from what was a great company. 👎

Nice 👌

I am following you HabitatUK but you need to follow me or I can’t DM and you (as you are aware).

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Hello again .HabitatUK you are still not organising the refund which is due to me. The item was picked up on 30th September. Calling customer services and DMing has been totally useless so far. Poor, poor, poor.

.HabitatUK please can you advise the best channel to make a formal complaint about your customer service? Thank you 🙏

.HabitatUK I’ve already provided the requested details several times to customer services who are no help in sorting a refund for the goods picked up by DX from me on 30th September. I’m asking you for the best address to make a formal complaint

(🧵, CAN WE TALK ABOUT IT?):Over the last 5yrs, we as a society have developed a set of norms about 𝐂𝑂𝑉𝐈𝐃. As someone who's been actively publishing on the subject, I notice it very strongly. People will ask "why are you still masking", then wince when they hear my reply(1/)

Hello Argos just letting you know that I’ve set up a case file with #ConsumerAdvice and referred you to #TradingStandards for non-refund of a returned item. Got nowhere with repeated calls to your customer service line unfortunately

Refund from Argos for a returned item after: * 2 contacts thru online chat * 7 phone calls to customer services * opening case file with #ConsumerAdvice * reporting to #TradingStandards * recorded delivery letter 🤯

No apology or offer of compensation… Argos

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You can sit anywhere Nigel. It’s half full

Mark you comin over to Bluesky 🦋? It’s nice there Mark Stephenson