So what do we do if we don't want to merge our Twitter audience with our Instagram audience? (asking for a friend) #Threads

So, brexity Eustice is now suggesting a “reciprocal youth mobility visa scheme”, otherwise known as a “freedom of movement replacement bus service” God what a total balls-up this all is.

Here's me talking about my rather varied career for the Retrain Revolution podcast and how I ended up a lecturer #podcast #retraining #digitalamarketing #vodafone #uob podcasters.spotify.com/pod/show/retra…

New research from #UWaterloo and Uni of Birmingham suggests that social media (specifically Twitter/X) plays a significant role in decision-making, customer satisfaction & managerial performance in the tourism & hospitality industry. More: bit.ly/3Qo2l8F | #UWaterlooNews

Our paper about how tourism companies use social media, specifically #X or the platform formerly known as #Twitter, to respond to consumer complaints is out. Dr. Seda Oz onlinelibrary.wiley.com/doi/10.1111/19…

The way brands address getting called out on Twitter affects their bottom line phys.org/news/2023-08-b…

📈💼New study from Dr Doğa İstanbulluoğlu and Dr. Seda Oz from University of Waterloo reveals how social media mastery can drive success! Research found companies' handling of complaints online impacts bottom lines, customer satisfaction, and managerial performance. Read more 🔽 phys.org/news/2023-08-b…

New paper! We explored the interpretations and reflections of customer review creators to understand how and why they falsify their online reviews: emerald.com/insight/conten… #fakereviews #falsified

A study of great interest from Dr Doğa İstanbulluoğlu on why consumers provide false online reviews. Four reasons are sketched: equity equalizing, friendly flattery, opinionated opportunism and malicious profiteering!

It's #book publication announcement time! The 23 of January will be out 'The Hipster Economy', edited by UCL Press. It will be #OpenAccess. In it, I discuss the new paradigm of #authenticity in consumption, the frenzy for #craft and #artisanal products, #capitalism, and much more

It has been a real pleasure reading Kelly Wang thesis - and to act as an internal examiner for the first time! I learnt many novel insights on fashion sharing practices, and I definitely look forward to read more about her work once published!

Our article on European Journal of Marketing is now published. We investigated how reviewers create falsified online reviews. Link is here: emerald.com/insight/conten…

A very interesting study from Dr Doğa İstanbulluoğlu on falsified online reviews. With an in-depth qualitative approach, it shows how they are not always entirely fabricated, and instead various levels of falseness are observed, ranging from slight alterations to complete fabrications

The Princess of Wales is missing and the spare Prince is in exile and the King is treating his cancer with herbs. If this were the 1300s France would be looking to invade.

One of my favourite feelings is when I clear my desk and put all the old drafts from a project (that is now published) into recycling. It is my little celebration routine.

Oh and yes we published a paper on Sociology with @C_Moraes_BBS dr. solon magrizos and Nieves Garcia de Frutos journals.sagepub.com/doi/10.1177/00…

UK food and drink exports to the EU down 34% since Brexit theguardian.com/business/2025/…

Our article with Ezgi Sakman is one of the most popular articles from the last 3 years published in European Management Journal. Read here about the relationship between company responses and consumers' repurchase intentions. Open access: sciencedirect.com/science/articl…

Can you believe Marty McFly's future was 10 years ago today?