New blogpost! 7 most common questions when journey mapping, and the answers of course! custellence.com/how-to-guide/t…

Hey Dublin! Happy conferencing folks! And best of luck to all speakers and facilitators today at #SDGC18! We’ll be following from the sideline this year, hoping to catch some of your highlights of the day. #servicedesign #SDN #designthinking

Thanks Richard Hylerstedt for the mention! 🤸🏼‍♀️We’re glad to be able to support all of you out there, working to improve experiences. Keep up the good work❤️

How often do you step into your customers’ shoes? Identify customer pain points and ensure positive brand interactions by creating a customer journey map with these 3 tools 🙌 Featuring: Autopilotus Custellence UXPressia getapp.com/resources/top-…

To get back to our previous post, here are some Journey Mapping and Visualisation Tools! UXPressia, @Lucidchart, Microsoft Visio, @Gliffy, @Custellence, OmniGraffle See more on our blog: buff.ly/3z0X0K5

🎉 Say Hello to our revamped website! It's not just a fresh coat of paint; it's a whole new experience. Let us know what you think! 🎨 custellence.com #NewWebsiteLaunch #WebDesign #UserExperience #ExploreNow #DigitalJourney #WebRedesign

🎬 In just 3 minutes, hear how Marie Bjurling Larsson, CX Manager at ICA Banken, and her team transformed their customer experience! Watch 👇 youtu.be/WsnK6jIxYaQ CustomerExperience #CXSuccess #Custellence #JourneyMapping #ICABanken #CXTransformation #CustomerJourney

💡 𝘋𝘪𝘥 𝘺𝘰𝘶 𝘬𝘯𝘰𝘸 𝘵𝘩𝘢𝘵 𝟯𝟬% 𝘰𝘧 𝘤𝘶𝘴𝘵𝘰𝘮𝘦𝘳𝘴 𝘸𝘰𝘶𝘭𝘥 𝘭𝘦𝘢𝘷𝘦 𝘢 𝘣𝘳𝘢𝘯𝘥 𝘵𝘩𝘦𝘺 𝘭𝘰𝘷𝘦 𝘢𝘧𝘵𝘦𝘳 𝘫𝘶𝘴𝘵 𝗼𝗻𝗲 𝘣𝘢𝘥 𝘦𝘹𝘱𝘦𝘳𝘪𝘦𝘯𝘤𝘦? #BusinessGrowth #CustomerRetention #CustomerSatisfaction #CX

🌸 𝗣𝗶𝗻𝗸 𝗠𝗼𝗻𝘁𝗵 is dedicated to spreading awareness about breast cancer. 𝗪𝗶𝘁𝗵 𝗲𝗮𝗿𝗹𝘆 𝗱𝗲𝘁𝗲𝗰𝘁𝗶𝗼𝗻, 𝟵𝟬% 𝗼𝗳 𝗯𝗿𝗲𝗮𝘀𝘁 𝗰𝗮𝗻𝗰𝗲𝗿𝘀 𝗮𝗿𝗲 𝗰𝘂𝗿𝗮𝗯𝗹𝗲, which is why everyone’s participation is vital. #PinkOctober #CheckYourself

Still holding your carts together with duct tape? 🧻 Ready to stop guessing? Now you can: Map every step 🚢 Capture customer emotions 😬😍 Prioritize what matters ✅ Get your team aligned 👥 No more quick fixes—start building a journey that sticks! #Ecommerce #Custellence

𝘋𝘪𝘥 𝘺𝘰𝘶 𝘬𝘯𝘰𝘸 𝘵𝘩𝘢𝘵 𝟴𝟲% 𝙤𝙛 𝙗𝙪𝙮𝙚𝙧𝙨 𝘢𝘳𝘦 𝘸𝘪𝘭𝘭𝘪𝘯𝘨 𝘵𝘰 𝘱𝘢𝘺 𝘮𝘰𝘳𝘦 𝘧𝘰𝘳 𝘢 𝘨𝘳𝘦𝘢𝘵 𝘤𝘶𝘴𝘵𝘰𝘮𝘦𝘳 𝘦𝘹𝘱𝘦𝘳𝘪𝘦𝘯𝘤𝘦? Sign Up and Start Deliver Unforgettable Customer Experiences: 👇 custellence.com/team/signup #CXMatters

The Persona is Dead ☠️ custellence.com/the-persona-is…

⏱️ 🏃‍♀️‍➡️ Creating a customer journey map shouldn’t be a marathon. With Custellence, you can build a complete map 𝟮.𝟱𝘅 𝗳𝗮𝘀𝘁𝗲𝗿 𝘁𝗵𝗮𝗻 𝘄𝗶𝘁𝗵 𝘀𝗶𝗺𝗶𝗹𝗮𝗿 𝘁𝗼𝗼𝗹𝘀. #CustomerJourneyMapping #UX #Efficiency #CustomerCentricity #Marathon

🏟️ $𝟭𝗕—𝘁𝗵𝗮𝘁’𝘀 𝗖𝗿𝗶𝘀𝘁𝗶𝗮𝗻𝗼 𝗥𝗼𝗻𝗮𝗹𝗱𝗼’𝘀 𝗡𝗶𝗸𝗲 𝗱𝗲𝗮𝗹. This year, interest in customer journey mapping software 𝗵𝗶𝘁 𝟭𝟱𝟬% 𝗼𝗳 𝘁𝗵𝗮𝘁!💰 #CustomerJourney #CXSuccess #Wrapped

𝗛𝗮𝘃𝗲 𝘆𝗼𝘂 𝗽𝗹𝗮𝗻𝗻𝗲𝗱 𝘀𝗼𝗺𝗲𝘁𝗵𝗶𝗻𝗴 𝘀𝗽𝗲𝗰𝗶𝗮𝗹 𝗳𝗼𝗿 𝘆𝗼𝘂𝗿 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿𝘀? ✨ We’ve unwrapped some ideas to wish your customers a Merry Christmas. #MerryChristmas #SeasonGreetings #CustomerExperience #CreativeHolidayWishes #HolidayMagic

🕺🪩 Remember when creating a playlist meant hours of recording songs onto a mixtape? 🎶 From mixtapes to Spotify. From sticky notes to Custellence.🎶 #MixtapeMemories #WorkSmarter #RememberThe80s #MappingMadeEasy

🎙️ 𝗜𝗳 𝘆𝗼𝘂𝗿 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗶𝘀 𝘀𝗲𝗿𝗶𝗼𝘂𝘀 𝗮𝗯𝗼𝘂𝘁 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗲𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲, this episode is a must! See the video: youtube.com/watch?v=pYLJpo…

🎙️ Forget about Podcasts – 📺 Hello Vidcasts! Tune in to our first eposide of CX Minutes 👇 youtu.be/Rf9wO8Zh7JQ #CXMinutes #EmployeeExperience #Custellence #CXInsights #Podcast #Vidcast #EmployeeEngagement

𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿𝘀 𝗱𝗼𝗻’𝘁 𝗷𝘂𝗱𝗴𝗲 𝗯𝗿𝗮𝗻𝗱𝘀 𝗯𝘆 𝘀𝗶𝗻𝗴𝗹𝗲 𝘁𝗼𝘂𝗰𝗵𝗽𝗼𝗶𝗻𝘁𝘀—𝘁𝗵𝗲𝘆 𝗿𝗲𝗺𝗲𝗺𝗯𝗲𝗿 𝘁𝗵𝗲 𝘄𝗵𝗼𝗹𝗲 𝗷𝗼𝘂𝗿𝗻𝗲𝘆. 🚗 Register to our webinar: 👇 us06web.zoom.us/webinar/regist…

Will AI be a partner that enhances our skills, or will it overshadow them? 🫣 Watch the full here: 👇 youtu.be/sxtcdtntY8E #CXMinutes #CustomerExperience #AIFuture #CXStrategy #BusinessInnovation