This will do. Now it's on me to say smart things.

The biggest influence on our lives are services, but we live in a world that is completely unprepared for the impact of them - on us, society and the planet. I wrote about why we need a new kind of service literacy now, what it is and how we get there loudowne.com/2021/11/24/why…

When they insist on assembling IKEA furniture for your first date, always ask: "Are we building our future together, or is this about casual hex?"

Giving away these LFTs! Right click, get tested and keep safe

*Please share with your networks!* Kicking off the new year with a search for a Multidisciplinary Designer. Come work on some of the toughest social issues of our time with a world-class team of #PissedOffOptimists. Apply here: bit.ly/3HYDYaf

I had the pleasure of working through this last week. It's a great set of activities. Thank you Joachim - not here

In the long run, working on how you deal with struggle beats working on avoiding struggle.