tomjordanuk
@tomjordanuk
Founder & MD of @acknowledgement @MalcolmApp
Passionate about customer experience, customer self-service tech, products, brand, SaaS (& theatre, cinema, music!)
ID: 17872868
https://acknowledgement.uk 04-12-2008 17:36:02
4,4K Tweet
833 Followers
2,2K Following
Hi Roku Support can you reply to ticket #9203058 please? Thanks!
This is the future... but also the past! Well done DEEP VOODOO freddywexler @warrenjfu Partizan Billy Joel & team - great vid that perfectly supports track & what this moment means to fans. Whole campaign has been great. youtu.be/UOf6CMbHPuA #BillyJoel #MusicVideo
I love how Vitality UK's point system actually make me do exercise to get rewards, it's such a great example of gamification in action, why doesn't the NHS do this via their app? Get the UK moving! #gamification #active #health #nhs
Why is your app not updating points Vitality UK - really annoying! #broken #app
Happy Christmas & New Year everyone! Have a nice break, see you in 2025! 😀 🎄 ☃️ #Christmas #Xmas #NewYear #SeasonsGreetings Acknowledgement Malcolm! Recognition
Pick and Play is such a massive misstep by Vitality UK - does anyone involved in this car crash understand the mentality of people who collect Vitality Points - we like certain reward for effort, not some tricksy random element obviously designed to cut back cost. #epic #fail
Dear Google Maps Platform still waiting for my $15 voucher for filling in your survey, how do I get this?
Hello Vitality UK why does my itsu voucher not load?
Dear National Theatre American Express UK are you aware that your 10% Amex Offer (see attached) doesn't work because your bars use SumUp Point of Sale to take payment? A bit of a poorly set up offer no? I've opened a complaint but thought you should know! #ohdear #fail
Dear Barclaycard Hilton Honors I have the Barclaycard HHonors card. I met the required spent in 2025 to maintain Gold but you have downgraded me to Hilton Silver when you should not have done. Please can you tell me which team to talk to sort this issue as no one seems to know