
Jeff Toister
@toister
The Service Culture Guide | I help leaders build customer-focused cultures.
ID: 52408862
http://www.toistersolutions.com/tips 30-06-2009 14:30:17
17,17K Tweet
6,6K Followers
1,1K Following

LeslieO
@leslieo
Leslie O'Flahavan: E-WRITE honcho. Plain language advocate. Writing teacher: @LI_Learning, web content, email, chat, social media. Mentor. Writer. Reader.
jenhorton
@jenhorton
Marketing executive. Mother of awesome redhead. ENTJ. Lover of life. Grateful.
Stacy Sherman ~ #DoingCXRight
@stacysherman
Keynote Speaker‣Advisor‣ Author‣Influencer | Elevating Customer & Workforce Experiences That Boost Retention, Revenue & Referrals | Podcast Host🏆Doing CX Right
Marsha Collier
@marshacollier
Over 1 Million 📚 sold, NYTimes Best Selling Author: Android, Social Media, eBay, Customer Service, #Technology Contributor🎙️@KFIAM640 /#CustServ @NASASocial
Jeannie Walters
@jeanniecw
#CX CEO @ExpInv | TEDx speaker | CCXP: Certified Customer Experience Professional | Trainer, consultant, podcaster. 20+ yrs in customer experience strategy.
Nate Brown
@cxaccelerator
Head of Education and Enablement at Metric Sherpa. Founder of #CX Accelerator. #CustomerExperience designer, speaker, writer, and more! 🧙🏻♂️
Blake Morgan
@blakemichellem
Customer Experience keynote speaker, CX Futurist, bestselling author, host @ Modern Customer Podcast, 2 amazing kids w/@JacobM
NBC 7 San Diego
@nbcsandiego
Breaking news, exclusive stories, weather and investigations in San Diego.
Yvonne A Jones
@yvonneajones
Relationship Bldg Strategist/Mentor. Over 16 years helping business owners connect & build profitable relationships to increase income & impact | Content Writer
REI
@rei
A member-owned co-op since 1938.
Sheila McGee-Smith
@mcgeesmith
Contact center/enterprise communications industry analyst. NYC born and bred, concrete jungle where dreams are made of.
Scott Lewis
@vosdscott
CEO/editor in chief @voiceofsandiego, co-host of the Voice of San Diego podcast. Softball dad and coach.
Dave Michels
@davemichels
Founder of TalkingPointz. Enterprise Comms Pro. TalkingPointz Insider Report. #CX #UCaaS @NoJitter Want to converse? Find me on LI.
Jenny Dempsey
@jennysuedempsey
Customer Experience & Community Management Freelancer | Udemy Teacher | Speaker | Writer | Furniture Flipper | Dog Lover
Matt Beran
@mattberan
Bluesky 🦋 @mattberan.bsky.social Host of #TicketVolume podcast | @InvGate Product Specialist | talking about #tech, design, and experiences.
MyCustomer
@mycustomer
The world's leading resource for customer experience and service professionals
Mike Bowers
@mikebowers
Dad to 2 Amazing Young Men * Married Over My Head * 29-Years of B2B/B2C #Sales #Marketing #CX #CustServ & #Leadership * #Vols * @Braves #AsOneATL 🇺🇸
Shep Hyken
@hyken
Customer Service and Experience Expert | Keynote Speaker | NYT Bestselling Author | Shep helps companies deliver AMAZING customer service experiences!
San Diego Humane Society
@sdhumane
Dedicated to creating a more humane world. Featuring inspiring stories and adoptable animals! #InspireCompassion 619-299-7012 | [email protected]
8x8
@8x8
Let’s power your CX ambitions on the industry’s most integrated platform.
Tiffani Bova
@tiffani_bova
Chief of Research, Futurum | 2x WSJ Bestselling Author | Strategist | Executive Advisor | Keynote Speaker | 3x Thinkers50 | Hawaii NativeFred Reichheld
@fredreichheld
Bain Fellow, Creator of Net Promoter, Board Member Rackspace and FirstSevice, speaker and author, latest book: The Ultimate Question 2.0
Roy Atkinson
@royatkinson
Business Advisor | Industry Analyst | Writer | CEO | Speaker who posts about customer focus, tech. Follow me to @RoyAtkinson.bsky.social
Jeremy Watkin
@jtwatkin
Bringing people and technology together to deliver AWESOME customer experiences. Director of #Custserv and #CX @NumberBarn. #running #flyfishing #CXQOTD #cctr
Briggs & Riley
@briggsandriley
A leader in innovative, high-quality luggage and business cases for travel.
ICMI
@callcentericmi
We have stepped away from Instagram to focus on other channels! Subscribe to our newsletter to keep in touch: bit.ly/ICMInewsletter
Emplifi
@emplifi_io
Empathy, amplified. We bring marketing, care and commerce together to help businesses close the customer experience gap.
Manal Haddad
@manalhaddad
Author, pro at sales, marketing, leadership, social media management, & business consulting in FMCG & pharma industries. Read my blog for tips & career growth.
Rupa Raje, President & CEO @ E2E Research
@ruparaje
Founder, leader, innovator, marketer, researcher. Love solving your tough research challenges. Adventurer, hiker, trekker. Love exploring nature’s beauty.
Greg Ortbach
@gregortbach
CX Engagement Catalyst in #LdnOnt & Co-host of #CustServ chat Tues @ 9:00 PM EST w/ @MarshaCollier. I’m passionate about CX, tech, marketing, & business.
Annette Franz, CCXP
@annettefranz
CEO @CXJourney Inc. | Consultant, #KeynoteSpeaker, #Author | #culture #leadership #employeeexperience #customerexperience
howard tiersky
@tiersky
CEO | Consultant | WSJ Bestselling Author | Top 10 Digital Transformation Influencer
Carlo Cecchetto
@carlocbs8
Anchor/Reporter KFMB-TV CBS 8 & CW San Diego.
Christine LaFrance O'Byrne
@christinelfob
Startup operator & advisor | Building CS @JumpAdvisorAI | Fintech, Wealthtech, AI | Prev @M1Finance @JPMorgan @Fidelity @KelloggSchool @BostonCollege
Brandon Olson
@brandonpolson
Strategic Communications Expert. Customer Advocate. Handyman. Husband. Dad of 4 boys.
Umesh Sachdev
@umesh_sachdev
CEO & Co-founder @ Uniphore | AI Visionary | Global AI Thought Leader | Serial Entrepreneur | CX Innovator | Zero Data AI Cloud
Katie Deighton
@dollydeighton
I write, I read, I wear gold hoop earrings. Reporting on all things advertising and design for the @WSJ; forever perfecting my blowdry and Desert Island Discs.
Ann-Marie Alcántara
@itstheannmarie
@wsj reporter covering internet culture. not a bot. DMs open. 📧: [email protected].
Tampa International Airport ✈️
@flytpa
Official account of Tampa International Airport, the gateway to the West Coast of Florida
Tanuj Diwan, Co-Founder at SurveySensum
@tanujdiwan
Managing Director @SurveySensum | #CX Enthusiast | #VoiceofCustomer | Work with Automotive, Insurance & Healthcare Sectors to Improve Customer Satisfaction
Blake Bodily
@blakebodily
Professional Soccer player for @TampaBayRowdies
Evan Conway
@conway_evan
@northcarolinafc #11
Adam Grant
@adammgrant
Organizational psychologist @Wharton. #1 NYT bestsellers: HIDDEN POTENTIAL, THINK AGAIN. Podcasts: Re:Thinking & WorkLife @TEDTalks. Former diver and magician.
Adilson Borges, PhD, HDR💡
@aborges_mkt
Chief #Learning Officer @Carrefour #Marketing #Professor #Economist #Board Member #ExecCoach #BehavioralScientist #Speaker #Leadership #Innovation #FutureOfWork
Galen Emanuele
@shiftyes
Teaching people to be more awesome to each other. #TeamCulture, #EQ, #Leadership Keynotes, Training, etc. Free weekly content drop: bit.ly/culturedrop
Hailey Corr
@haileycorr1
A digital not-so-nomad sharing information on customer services and experience best practices.
Ben Motteram 🇦🇺
@cxpert
I work with leaders to transform organisations into ones that are loved by employees and customers.
Solvvy from Zoom
@solvvyinc
We’ve evolved! Solvvy ➡️ @Zoom Virtual Agent. Follow @Zoom for updates. This page is no longer managed, get support at go.solvvy.com/support
Tigist Layne
@tigistlayne
Reporter for @VoiceofSanDiego
San Diego Mayor Todd Gloria
@mayortoddgloria
Mayor of San Diego. Proud son of a hotel maid and gardener. Working to build a San Diego that works #ForAllofUs.
Natalia Suta, CertRM, ACXS™, CXS™
@natalia__suta
#CX and #CustExp. Adrenaline junkie fuelled with books, webinars and the occasional pizza. #Wineeducator in free time.
KitchensForGood
@kitchensforgood
Kitchens for Good transforms lives and nourishes communities through its Apprenticeship and Sustainable Shopping programs.
Joanna Wells
@taylorwellsnews
Author of TeamBuilder360 and director of Taylor Wells - a specialist advisory firm that has developed a new teambuilding methodology for #B2B businesses.
El Arroyo
@elarroyo_atx
The Marquee Austin Restaurant
Yelp for Business
@yelpforbusiness
Helping local businesses succeed. #YelpforBusiness. For support: @yelpsupport or yelp.com/support
San Diego Loyal
@sandiegoloyal
#StayLoyal 🟢🟠
camden riley
@camdenriley2
footballer @Oaklandrootssc
Zack Hamilton
@cx_zackhamilton
Saas Growth & Enablement Exec| Author & Podcaster, Unf*cking Your CX | Atlanta United Fanatic | Cancer Survivor | Sneakerhead
JITCafe
@jitcafe
Solving problems is messy. Changing culture takes time. Working remotely is new. But it’s all a bit easier when you have someone to lean on. Come to the cafe!
Councilmember Raul Campillo
@cmraulcampillo
Councilmember for District 7. Working to keep San Diego safe, livable, and prosperous for all. Proud husband, dad, former prosecutor, and Padres fan.
Juanita Coley
@thejuanitacoley
All things contact center with a splash of awesome!
San Diego Wave FC
@sandiegowavefc
SD’s fútbol team and 2023 NWSL Shield winners 🌊
Brohawk Solutions - Mark Brody
@brohawksolution
Brohawk Solutions, LLC Aligns People, Processes, and Technology To Drive A Better Employee Experience Leading to a Better Customer Experience
Michael Beale
@mbeale_cx
A Developing Caveman. I harness oldfangled creativity and innovation to confront modern problems. Dad of 4.
Julia Baillie⚡️
@julia_baillie
President at CommuniQuest Consulting, and #avtweep who tweets about #proAV #NavigateAcademy #Q360 #ERPsoftware #DigitalMarketing #SEO
The Introverted Entrepreneur
@amie_ceo
Insights on #PersonalBranding, #entrepreneurship, & #marketing for introverts | #IntrovertDomination
Dr. Debra Bentson SHRM-SCP,CWPP,CPIOP,BBA,MBA,DBA
@theccdoctor
My opinions are mine. I'm the WFM Humanitarian and a Dirt Track Woman. I work and play, laugh loud and often, am safe and strong, and live on my own terms.
Elijah Martin
@martin_elijah3
E3 // God fearing Man // Av Alta
Lisa Hansen
@lisa_hansensd
Passionate leader who designs meaningful customer experiences that deliver results | Customer Briefing Manager @Illumina | #CX #health #travel