ThirdChannel (@thirdchannel3c) 's Twitter Profile
ThirdChannel

@thirdchannel3c

ThirdChannel powers future state retail execution and monitoring for the world’s leading consumer brands.

ID: 2149164997

linkhttp://thirdchannel.com calendar_today22-10-2013 14:42:18

812 Tweet

616 Followers

85 Following

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The quality of your product and your customers' experience can be improved through the creation of a product feedback loop. #productfeedback #bettercustomerexperience #customerexperience cnto.io/gzGDea4ww

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"...The future of retail is experiential, according to Steve Miller, svp of strategy, ecommerce and analytics at Dick’s. This is in part why Dick’s is making “huge investments in the store experience,” he said." #experientialretail cnto.io/jkRRbJ76N

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Learn about the latest chatbot technology and how you can use chatbots to improve customer interactions, reduce call times, and increase revenue. #chatbot #livechat #customerexperience cnto.io/j33JmoxVY

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No upsell or cross-sell strategy would work as well as one powered with a customer data platform (CDP). A recommendation engine works by collecting data, storing it, analyzing it, and filtering it. #merchandising #customerdataplatform #CDP cnto.io/krn2H3eRr

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Visits to retail stores dropped 26.3% on Saturday compared with the Saturday before Christmas in 2019, according to preliminary data from Sensormatic Solutions, a division of Johnson Controls. #retailstores #retailenvironment #holidayseason cnto.io/UwmZ5zmWtE

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Having become, by necessity, accustomed to the online shopping experience, shoppers are now looking to transport some of its benefits to brick-and-mortar shopping. #retailenvironment #brandingforretail #brickandmortar cnto.io/XA98tc4dh

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Wayfair's expansion into physical retail is telling, though it likely doesn't herald a reversal in the growth of online shopping, and the company doesn't anticipate that, either. #brickandmortar #physicalretail cnto.io/J3sdFG46b

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Having a social media presence is good but if you have a company website, all of your social media content will lead internet users to your website. #digitalmarketing #brickandmortar #ThirdChannel cnto.io/5PL9fqrqk

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Almost half of consumers are now looking for in-store experiences to reflect the kinds of experiences they enjoy online and especially on social media. #experientialretail #interactiveselling cnto.io/cHQddG6zvH

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"As we look back on 2021 eCommerce trends, e-tailers can better understand where to focus their 2022 efforts." #eCommerce #retailenvironment #personalizedeCommerce cnto.io/6a1c21VxZ

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Here is my list of products to avoid, along with a list of Apple products that I recommend. #retailtrends #retail2022 #apple cnto.io/DxwtAJPj8A

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Retailers will focus on five themes in 2022, including personalized experiences for shoppers, wellness, delivery speed, sustainability, and supply chains, according to analysts at Cowen. #Brandretailexecution #futureofretail #retail2022 cnto.io/L954WV2ds

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Store employees need access to customer information so that they don’t start the in-store part of the journey the least informed about what that shopper was doing. #consumereducation #retailenvironment #futureofretail cnto.io/fSiKi89CZh

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Omnichannel marketing refers to an interconnected multi-channel sales strategy that gives customers a seamless buying experience across sales channels commissioned by a brand. #omnichannel #marketing cnto.io/vRYOleGaP

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According to the Oracle Retail survey, 20% of consumers plan to shop mostly in-store, up from 15% in 2020, and 45% plan both in-store and online shopping, up from 35%. #retailenvironment #consumereducation cnto.io/cMKI6VpA17

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Fintech companies like PayPal, Klarna, Afterpay and Affirm allow e-commerce and brick-and-mortar retailers to provide BNPL services to their customers, regardless of size. #BuyNow #PayLater #futureofretail cnto.io/4VRblu6ae

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Beauty brands are hiring — or buying — technology companies that let customers virtually try on makeup, hair and skin care products. #beautybrands #assistedselling #betterretail cnto.io/VzuoSGMG7

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Since the start of the pandemic, Walgreens has also undergone a broader digital transformation to cater to online shoppers. #digitaltransformation #futureofretail #Brandretailexecution cnto.io/ueCVv0VahA