#servicerecovery #customerservice #training #customerexperience #learningisfun #service #bosslady #bossbabe #hotelmanager #businesses #happyclient #customerjourney #manager #frontoffice #customerfirst #lizspire #klant #desserts #hotelmanagement #marketing #business #youngboss x.com/theretailedgea…

Are you an active listener? Listen, repeat, ask questions, understand and get a higher conversion rate. Being an active listener #listen #repeat #understand #question #active #activelistening #listening #sales #conversion #conversionrate linkedin.com/pulse/being-ac…

Creating Loyal Staff linkedin.com/pulse/creating… #retail #staff #loyal #loyalty #loyalstaff #momentum #develop #listen #care #people #encourage #lead

You have staff speaking already, so lets maximise what they are selling and teach them the art of up selling... #upselling #retail #sales #increase #profits #leading #teaching #bestyearyet #increaseturnover #increaseprofits The power of upselling linkedin.com/pulse/power-up…

Four ways to effective up selling. Ways to take your business to the next level and exceed in your like for like on last year. #upselling #beingeffective #crm #crmsystem #customer #customersneeds #knowledge #productknowledge #removerisk #riskfree linkedin.com/pulse/effectiv…

Want to take your business to the next level? You can with some of these tips. #retail #business #marketing #strategy #development #sales #store #growth #increase Tips to growing your retail store linkedin.com/pulse/tips-gro…

My Friday’s are for reflection, brainstorming and vision... when I take an hour out to sit and process the week... We live and breathe an environment of go, go, go. So it’s very important… instagram.com/p/BltpJXgHBW7/…

I just published “Time Out:” medium.com/p/time-out-bb0…

New Post up! Learn how to Convert Enquiries into Sales! linkedin.com/pulse/converti…

#Communication #customers #conflictresolution #conflict #resolution #opinions #intimacy #connection #hallwaytalk #sharing #communicating linkedin.com/pulse/comminic…

New post! Trusting your Intuition linkedin.com/pulse/trusting…

How to get through the hard times without having to put the "closing down" sign up! #plan #analise #business #strategy #lead #Inspire #retail #growth #peaksandtroughs #peak #trough #season Peaks & Troughs linkedin.com/pulse/peaks-tr…

What every business needs to survive... •Value creation •Customer demand •Transactions •Value delivery •Profit sufficiency instagram.com/p/BmrpaZOHW77/…

Does your business have what it needs to survive? Are you lacking in any of these areas? Ask me your questions, happy to help! 😊👍🏼 #business #success #survive #value #demand #transaction #profit #theretailedge

Part one of Five principles that will set your business up for success. How do you fair in these? #business #smallbusiness #coaching #startup #valuecreation #businesssuccess linkedin.com/pulse/value-cr…

Customer Demand linkedin.com/pulse/customer…

Part Three in our series outlining the fundamentals in business, without these key points you won't have a business. How can you get the most success from your business? #startup #smallbusiness #business #transactions #retail #coaching #businesscoach linkedin.com/pulse/transact…

New post for those starting a new role... The do's and don'ts from my experience. :) #leadership #management #teamwork #promotion #recruitment #development #howto linkedin.com/pulse/starting…