
SW Trains Customer
@swtrainsuser
Daily user of SW Trains and occasional user of Cross Country Trains and Virgin Trains.
ID: 3214490009
27-04-2015 18:20:13
112 Tweet
74 Followers
10 Following

Will The National Lottery postpone tonight’s draw in light of broken online platforms?

What levels of incompetence are in play with The National Lottery - I wonder how much money has be lost for good causes because you can’t run an online service?

If there were awards for this sort of thing (perhaps there are?) CrossCountry Trains would get my nomination for the most overcrowded unpleasant service. Reading to Birmingham trains routinely standing room only and £60 for an advanced one way ticket. Shocking. Treated like cattle.

Am seriously considering routing from Birmingham to Reading via London on all future trips rather than suffer the interminable torture that is the Birmingham to Reading service offered up by CrossCountry Trains expensive tickets and standing room only.


And this week’s prize for the least accessible customer support centre goes to Booking.com ! A prize to any consumer who is able to find an email address or phone number to call for help. Been stuck in a loop for far too long.... Poor service or deliberate?




Frustrated but sadly not surprised. Cancelled 7.32 from Sunningdale to London. Another poor show from abcd1234 abcd1234. Sardines on next train

Unbelievably bad communication this morning abcd1234 abcd1234. Just tell us what is happening. Useless.


If CrossCountry Trains had any respect for its paying passengers it would add more carriages. £123 to stand from Birmingham to Reading. Awful

CrossCountry Trains CrossCountry Trains Here we go again. Rip-off fees for standing room only. 7.46 Reading to Newcastle - FOUR carriages only. It's a disgrace.

Overcrowded, overpriced trains the norm for CrossCountry Trains. Need to invest in longer trains - never been explained why this cannot happen

CrossCountry Trains -a shocking performance again tonight. £123 fare for delays both ways. No seats on way home and a missed connection. A stranded 14 yr old daughter. What a shambles! I am furious.



