On sales calls (pre-proposal meetings) take notes of your prospect's (or customer's) EXACT words. Reflecting their words back later shows how well you've listened. It also later transports them to the moment & feelings "before" you helped transform them.

This police officer was on his way home when he was stopped by a desperate mother with a lifeless baby. HERO RETWEET THIS!

Cheesin in to the new week Carhartt Carhartt WIP #carhartt #dog

Hosted the NFJC of WNY, Inc. Board of Directors this morning at Trocaire College! Thankful to be a part of this worthy and very important mission driven nonprofit organization that supports #diversity and #inclusion in #buffalo #wny and beyond! #diversitymatters

So happy for Eric Majchrzak on his Marketer of the Year award! Deserving honoree. #AAMKT

Great meeting Eric at the #AAMKT conference! #MarketerOfTheYear Caboose

Thnx Katie Tolin x.com/katietolin/sta…

Sending peace & love and happy 75 birthday to #RingoStarr from @ScotchStJames London, England Love Eric Burdon

Having a dang ole good time. #tucson Jessica Leigh Levin Caboose instagram.com/p/5QbbfFOjZk/

Ready for the Westminster Kennel Club Dog Show next week? Check out our blog for more info! bit.ly/1Tb7Io2

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#OurHouse Go Wildcats!

Come celebrate the beauty of diversity in our community. Unite by Night 4/1 facebook.com/events/1528638… #Buffalove

Love the cold tile floor!

#Happy

All Christmas’d out

Do you remember when you joined Twitter? I do! #MyTwitterAnniversary

When you’re in Tampa Bay Lightning territory, you still gotta represent! Go Knights Go! Vegas Golden Knights #VGKWorldwide #GoldenKnights