AI agents will be a big part of how we shop in the not-so-distant future. To help lay the groundwork, we partnered with Shopify, Etsy, Wayfair, Target and Walmart to create the Universal Commerce Protocol, a new open standard for agents and systems to talk to each other across

In the age of AI, REI is turning to its human employees to win retaildive.com/news/rei-ceo-m… via Retail Dive

Walmart: This year, AI tinkering ‘becomes transformation’ retaildive.com/news/walmart-a… via Retail Dive

In the coming weeks, we plan to start testing ads in ChatGPT free and Go tiers. We’re sharing our principles early on how we’ll approach ads–guided by putting user trust and transparency first as we work to make AI accessible to everyone. What matters most: - Responses in

Amazon and Walmart Swap Scripts as Retail’s Agentic Future Looms - pymnts.com/news/retail/20…

Goodwill’s e-commerce business hits record sales as online thrifting surges modernretail.co/operations/goo…

Walmart is utilizing AI technology to position essential supplies before the big weekend storm. retailbrew.com/stories/2026/0… via Morning Brew ☕️

Home Depot’s key to great AI experiences? Ensure it remains an authority customerexperiencedive.com/news/home-depo… via CX Dive

Vibe coffee is coming: Starbucks is building an AI 'ordering companion' – GeekWire share.google/Gw4G9eTtTHmrBL…

Vallarta Supermarkets automates detection of soon-to-expire products chainstoreage.com/vallarta-super…

The Vitamin Shoppe opens new AI-powered innovation store in NYC drugstorenews.com/vitamin-shoppe…

Coty forms new partnership with OpenAI us.fashionnetwork.com/news/Coty-form…

Okay, it's a +$700bn business, but this is remarkable from Amazon's Q4 & FY results. "With such strong demand....and opportunities like AI, chips, robotics, and low earth orbit satellites, we expect to invest about $200 billion in capital expenditures across Amazon in 2026.

Fogo de Chão launches AI phone system with a familiar voice restaurantbusinessonline.com/technology/fog…

This Dunkin’ franchisee is using AI to track inventory and predict donut demand msn.com/en-us/money/co…

What Lowe’s has learned from the Mylow AI assistant customerexperiencedive.com/news/what-lowe… via CX Dive

Uber debuts AI-powered personal shopper feature grocerydive.com/news/uber-ai-c… via @grocerydive

Albertsons to test conversational advertising with OpenAI grocerydive.com/news/albertson… via @grocerydive

NRA: Over 25% of restaurant operators use AI restaurantdive.com/news/national-…