Siobhan Hitchmough (@siotweets) 's Twitter Profile
Siobhan Hitchmough

@siotweets

Experienced CX leader developing people & systems that power quality service | Movies, dogs, & stop light solos (She/Her)

ID: 2305487815

calendar_today22-01-2014 21:23:15

2,2K Tweet

503 Followers

506 Following

Siobhan Hitchmough (@siotweets) 's Twitter Profile Photo

šŸ”ˆWe’re #hiring for multiple roles! Looking for exceptional folks to join Wave: Small Business Software buff.ly/2Re5Suj šŸ’» Help small biz succeed 🪓 Learn & grow your career šŸ™‚ Work with incredible people #JobAlert #jobs #Recruiting #tech

Siobhan Hitchmough (@siotweets) 's Twitter Profile Photo

ā€œContrary to what we’re often shown and told, you can be an introvert and be an exceptional business leader,ā€ & other key insights from @originaljadep via ā€˜Becoming A Founder’ buff.ly/3uBkiSS #leadership #entrepreneur

Siobhan Hitchmough (@siotweets) 's Twitter Profile Photo

Why is feedback so ineffective? [B]ecause it’s backward-looking. [This] makes it harder for you to focus on the future, because all you’ll hear about is how you screwed up…not how you should perform going forward.ā€" buff.ly/2S6b3N0 #management #professionaldevelopment

Siobhan Hitchmough (@siotweets) 's Twitter Profile Photo

Does anyone else feel like the writing on #leadership lately is really negative? ā€œ100% of leaders stink! YOU MUST read my article to find out what you’re doing wrong!ā€ I know it gets views but 😓 Is it just me?

Siobhan Hitchmough (@siotweets) 's Twitter Profile Photo

These suggestions are šŸ”„, but don’t agree that it’s a lack of caring that stalls PD. I think the lack of focus is a symptom of undervaluing management as a discipline and forcing SMEs to manage in order to progress in their own careers. buff.ly/2IayMqn #leadership

Cher Scarlett 🌌 (@cherthedev) 's Twitter Profile Photo

A welcoming and diverse workplace doesn't give everyone the comfort and space to be themselves. It gives everyone the space to have their boundaries respected. A workplace has to be professional, otherwise it does not scale.

Siobhan Hitchmough (@siotweets) 's Twitter Profile Photo

"[W]e took a group of employees through a pilot energy management program & measured their performance against a control group. The participants…reported substantial improvements in their customer relationships, engagement, & personal satisfaction." buff.ly/32m0Hv4

Siobhan Hitchmough (@siotweets) 's Twitter Profile Photo

Love this discussion of building process : "Good process creates consistency that removes unnecessary decision-making and helps things move faster. Bad process removes creativity, stifles freedom, and adds unnecessary overheads through rigidity." buff.ly/3sut6KS #mgmt

Love this discussion of building process : "Good process creates consistency that removes unnecessary decision-making and helps things move faster. Bad process removes creativity, stifles freedom, and adds unnecessary overheads through rigidity." buff.ly/3sut6KS #mgmt
Siobhan Hitchmough (@siotweets) 's Twitter Profile Photo

My 2yo has recently taught me that, ā€œNo,ā€ is just the opening gambit. I’m currently play testing my countermoves, wish me luck šŸ˜…

Siobhan Hitchmough (@siotweets) 's Twitter Profile Photo

Today appears to be spam day for me, I’m getting all the messages. Fun fact: apparently unsolicited texts from political parties is considered acceptable to lawmakers and is exempt from anti-spam laws….wonder why šŸ™ƒ #canpoli

Siobhan Hitchmough (@siotweets) 's Twitter Profile Photo

Micromanagers stink but it’s terrifying when your manager is so busy staying out of your way that you’re about to fail & you both know it. This 🧵 really captures why mgrs need to balance fostering skills ICs need with creating space…