.TfL is anyone else unable to buy an Oyster card online? I keep getting a bad syntax message. I’ve tried two different computers and multiple browsers. Have cleared the cookies etc. still nothing. Says to report it to you so I have and you just tell me the above.

.TfL why do you not accept contactless payment at any of your underground stations or visitor centres. The machines only take chip and pin and the visitor centres only take chip and pin. It’s very backwards!

.Hounslow Council Hi, Just wondering when a muddy doormat and some muddy cardboard became known as ‘rubble or construction waste’. Thanks #rubbishandrecycling #hounslowcouncil #binmen

.British Airways I know you guys are super busy but we were due to fly today. Our entire booking Inc hotel is via BA. If we fly from another airport can we still stay at the hotel or are you just fully cancelling all bookings? I tried to call you. But line cuts off.

.British Airways hi. My flight still says on time and I’ll need to leave to Heathrow airport shortly. Is it going or not? It’s at 12.55.

Dear .British Airways my flight today from T5 still says ‘on time’. It’s at 12.55. Should I go to the airport or not?

Dear .British Airways You asked me in a DM for my flight number to check its flying but did not respond. Please tell me if I should go to Heathrow or not.

Dear .Eurostar thank you for saving my holiday after the Heathrow fire! Managed to get one of the last seats to go to Amsterdam. #HeathrowAirport #Heathrowfire #HeathrowClosure

.British Airways hi, I’m trying to talk to someone about cancelling a flight for Sunday that was automatically booked as I don’t need it and someone else might. The only option is the get refund and if I do that it cancels my hotel and return flight. I’m already in the country!

Dear .British Airways I responded to a tweet asking for my flight details in a DM so you could cancel me off the flight and you haven’t responded. Given the trouble there will be tons of people needing that flight and I don’t so please can you refund it.

Dear .Tesco I claimed for a travel delay due to the flight cancellations at Heathrow on Friday 21st. When I called I was told it would be covered. The claim has now been declined and the letter doesn’t make sense. Can you please advise?

.Tesco feedback for you- can you stock more bra sizes. In the Mogden Lane tesco you stock 1 bra in a 40 inch back size and it’s the most vile thing I’ve ever seen + out of stock. Perhaps you should consider stocking items for fat people as there are a lot of us #tesco #fat

.Tesco. Also spent 15 mins looking for someone to help to find them chatting. Then they told me I needed to read the label of each item to ‘check’ they made them in a 40 back rather than leaving their chat to help me. Very poor customer service in this store recently.