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5 Essential Things to Know About Your Customers, and How You Can Use Them bit.ly/2ybquUh

FIVE WAYS TO IMPROVE YOUR WEBSITE CONVERSION RATE bit.ly/2kN6mXB

OTA commissions are up, but you're still winning. Here's why... bit.ly/2Cu6ZJ0

The good, the bad, and the brutal: what defines a hotel’s online reputation? bit.ly/2Bxk9sf

Expedia offers to lower commissions – strings attached bit.ly/2nP3udK

A new hope for direct bookings [Episode I of III] bit.ly/2CLrn9J

Alexa's hospitality skill: Hotel concierge bit.ly/2AQK1w7

How Blockchain And Cryptocurrencies Will Transform The Travel Industry bit.ly/2oyAYxJ

A Look Back at What the Hospitality Industry Taught Itself in 2017 bit.ly/2CDtKuV

What's in store for hotels in 2018? bit.ly/2qAdWqV

Five Customer Service Must-Do’s For 2018 bit.ly/2ADCxea

5 pre-stay communication techniques to help improve your guest expérience bit.ly/2CR4iGn

The return of the Direct Booking Summit! bit.ly/2n0oD25

Why you shouldn’t participate in the new Booking.com programme “Risk Free Reservations” bit.ly/2Bi8Rna

Luxury Hoteliers Believe Customization Is Key to Winning Over Millennials bit.ly/2F1U2aC

How Amazon Go No Checkout Stores Will Influence the Future of the Hospitality & Travel Industry bit.ly/2FgMClz

Hilton CEO Believes Direct Booking Campaign Is Key to Improved Guest Experience bit.ly/2EzwvlT

Google, Airbnb and the evolving distribution landscape bit.ly/2HhztsS

Data accuracy biggest barrier to personalisation for hotel and travel marketeers bit.ly/2HtinYW

Why small property owners see OTAs as a "necessary evil" bit.ly/2C14P7D