Statistics suggest that when customers complain, business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for more business.

Whenever you are asked if you can do a job, tell ’em, ‘Certainly, I can!’ Then get busy and find out how to do it.

“I think it’s wrong that only one company makes the game Monopoly.

the entrepreneur always searches for change, responds to it, and exploits it as an opportunity.

We can do anything we want to do if we stick to it long enough.

Every time I took these bigger risks, the opportunity for a bigger payout was always there.

My son is now an ‘entrepreneur’. That’s what you’re called when you don’t have a job.

One can get anything if he is willing to help enough others get what they want.

The secret of success is to know something nobody else knows.