Catherine Sanderson
@sandersonspeaks
Professor ~ Author ~ Speaker ~ 🐶 Lover ~ The Positive Shift (@benbellabooks) ~ Why We Act (@harvard_press; UK title: The Bystander Effect, @WmCollinsBooks)
ID: 891411853590622208
http://SandersonSpeaking.com 29-07-2017 21:35:22
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Waiting more than 5 hours for a flight to take off … with a gate agent who will give no information about if/when we might leave, no food or drink offered to passengers, and the longest line I’ve ever seen for customer service. americanair DFW Airport