Helping teams to improve performance through team-based working. Fantastic training for the Affina OD Accreditation Programme, learnt so much. Now looking forward to putting it into practice Isle of Wight NHS Trust @affinaod #teamdevelopment

Great praise for the amazing nurses in CCU and in ED but also a shout out for Caroline in PALs for being lovely, engaging and keeping this family informed 🤩 #TeamIOWNHS #FeedbackFriday

Caroline, one of our Patient Experience Facilitators in PALS, received a beautiful box of chocolates today from a very grateful family member that Caroline has been supporting Isle of Wight NHS Trust IWNHSPtExperience Laura Neal 💙🌻 Well done Caroline

It's so nice to be appreciated ❤️ PALS supported a patient whose relative was very grateful for their help and delivered these to the PALS office today😊 #heretohelp Isle of Wight NHS Trust IWNHSPtExperience Laura Neal 💙🌻

A lovely lady passing through the hospital gave these beautiful flowers to Vicky, Receptionist and Caroline, Patient Experience Facilitator #randomactofkindness. This has made their day - thank you ❤️

Patient Experience Week is coming soon! Find out more here: patientexperiencenetwork.org/resources/pati…. We'll be taking part and we've made it really easy for you to join us! #PEW2024 #PXWeek #PatExp

So very proud of Caroline and Clare in PALS who work tirelessly behind the scenes, always striving to improve the patient experience and very often going over and above. A very well deserved award. Well done #hiddenheroes