Amateur Mistake: When emailing a busy person, never, EVER, write more than 1-3 sentences. Just like a tweet, it has to capture their attention in the first line and cause them to opt in and respond. Otherwise it's likely ignored or instant deleted.

My calculation on the duties on $75 item from China with new executive order from overnight. Based on a $20 declared value (its raw cost). Expect to pay between $20 going upto to $45 in extra charges. Do not see USPS doing 30% of declared, they will go for flat fee, easier. EO

BREAKING: China retaliates against the retaliation. Beijing announces it's raising tariffs on US goods to 84% The O.K. Corral of the global economy.

The best founders operate on a different clock - and it drives most of their employees crazy..

SurePost is out. Ground Saver is in. Did you know UPS just renamed its economy shipping service for lightweight residential deliveries? Here's what eCommerce brands need to know: → UPS handles the full delivery journey (no USPS handoff) → No PO boxes or military address

"Can ‘ghost shopping’ give you as much of a buzz as the real deal?" ➡️ As British Vogue editor Alexandra Shulman admits to abandoning her online baskets, our writer discovers the thrill of not clicking ‘buy’ 📈 Of note also the UK has the highest proportion of their income spent

✈️ Headed to Baltimore for the Groove eCommerce Masters Summit next week! Excited to meet the movers + shakers building what’s next in eCommerce. 🎤 Catch our Founder & CEO Jo B Wed @ 2PM 🧠 Jo's diving into the psychology behind buying behavior and how to turn the

Jeff Bezos literally dropped the most underrated winning principle

One of the most important lessons I ever learned is that you don't get to have the same experience twice. Everything's a one-off. Chasing that first time is like trying to grasp a ghost.

Just making something simpler is often better than making it smarter.

Today's job - create an agent to tidy up our knowledge base and keep it clean and SEO friendly going forwards. Let's go.

I’m 15+ years in and this is the way.

talking live on Linked in right now re the difference eCommerce platforms and how I see the future around commerce - linkedin.com/events/7330648…

Career update! This past week was my final week at Shopware. I'd like to thank the team for trusting me with the initial expansion into North America. I'm excited with the results and proud to see Shopware well-represented in today's eCommerce conversations in this market.

No one talks about the real reason driving the ~500k tech layoffs. Section 174 in the 2017 tax cuts turned engineer salaries from an instant tax deduction into a 5yr write off, causing billions in tax bills. It even incentivizes offshoring R&D, which has a 15yr write off! 1/4

Just what we need.

Before moving from my role at Google to Snowflake I sat down and did a braindump of all the guidelines that I follow (or followed at one point and wanted to reintroduce). For those interested, here are the ~34 guidelines that made the cut

Can a simpler checkout design lead to a 22% boost in mobile conversions? According to Meet Magento UK's latest newsletter the answer is yes, and we couldn’t agree more. The best brands don’t rush harder. They remove friction. Because simplifying checkout isn’t just nice. It’s

Probably the biggest career limiting move I see is: - CMOs challenging CEO on Marketing Strategy - VP Sales challenging CEO on How to Sell You may be right. Bring up your objections, respectfully. Quietly do it your way as much as you can. And then … you gotta fall into line

You can't coach the mediocre to greatness or even pretty goodness You can't make someone want it that doesn't Best to just leave them be and find someone new