#CommunityBanks and #CreditUnions, how do you know who to market to? How do you develop a successful approach? It starts with having the right data. Bruce will discuss #bankCX and share insights at New England Financial Marketing Association Spring Conference in Worcester. bit.ly/32G8kuR #NewEnglandBanking

#Bank leaders: Do you know why your customers leave? Rivel will join @SilverCloudInc on The Financial Brand's #webinar about why #bankcustomers switch. #CXLign manager Bruce Paul will share insights from our latest #bankingbenchmarks. Register today: bit.ly/2wudqhG

If you missed it, we participated in “Exposed: The Real Reasons Why Banking Customers Switch" presented by #Silvercloud and co-hosted by The Financial Brand Please use the link below to listen. #rivel #cxlign thefinancialbrand.com/webinars/expos…

Will the #Coronavirus outbreak accelerate us toward a cashless society? The truth is, money is dirty. buff.ly/2xDCsf3

In the midst of all the disheartening news these days, it's wonderful to see a story about the ways in which #communitybanks are coming to the aid of their clients, communities, and employees. buff.ly/2UXBQIZ #cxlign #rivel

Have you joined Rivel Research Group's rapid action research community? We conduct 3-4 minute surveys weekly - #bankexecutives ask & answer peer questions. Last week's survey was on bankers' experience with the PPP rollout. Free to join - Contact Barb [email protected] #Rivel

Did you know that even a small improvement in customer satisfaction leads to up to an 18% increase in deposits? Want to know how your bank is doing? Contact us about Rivel's #CXLign #bankingbenchmarks today. [email protected] buff.ly/2xwo2NV

There are great examples of ways banks - large and small - are stepping up to help their customers through this crisis. aba.com/about-us/press… #bankCX

"Investors Expectations for Pro-Active Engagement" on LinkedIn linkedin.com/pulse/investor…

Does the global buy-side trust social media? bit.ly/rivelsocialmed…

Our data shows that "ROIC is becoming a flashpoint in activist fights." Thanks Dave Benoit & The Wall Street Journal for the write up! x.com/WSJMoneyBeat/s…

What is the IRO's role in communicating corp gov matters to investors? Rivel CGIC & @SocietyCorpSec discuss the data x.com/RivelCGIC/stat…

What does the global buy-side think of Brexit? See what our data says here x.com/Expert_Investo…

“The message is clear from investors: don’t do it.” - VP Claire Lavery on #Brexit || Read the full article here: bit.ly/RRGBrexit

Assuming your investors vote the proxy can be a dangerous assumption bit.ly/rrgproxy

"The annual report is the embodiment of a company's image, investment thesis and appeal." bit.ly/rrgAR

Are you using your annual report to effectively communicate your value creation story? bit.ly/bsunRRG

New CGIC Corporate SecretaryFlashpoint study on CSR - rivel.com/cgicflcsr1/

Join us on Sept. 20th for a look at Exec Comp. The Prism: A full spectrum of color on governance issues - rivel.com/?p=4609

"Hallmarks of Superb Executive Compensation" linkedin.com/pulse/hallmark… on LinkedIn