Rich Garwood (@richgarwood) 's Twitter Profile
Rich Garwood

@richgarwood

Who me...?, COO @bttnusa, Building the future of Healthcare Distribution, husband, dad, skier, surfer, wine drinker

ID: 2178826609

calendar_today06-11-2013 21:27:21

3,3K Tweet

9,9K Followers

444 Following

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Let’s face it, as a new leader learning to trust your managerial judgement can be hard! Your decisions impact your team - yikes! 3 keys to help 1) Listen - like a Boss you don’t need to have all the answers. 2) Facts are your friends - use the data 3) Be Patient!

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To be a great leader you have to be a good listener! Empathy is a big part of building the art of listening into a superpower! The Kicker - you have to practice to get better. 2 simple steps 1) Paraphrase what you’ve heard 2) Reframe your role - don’t jump to offer advice first.

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Leaders who Overthink can get stuck on this mental hamster wheel👎 Don’t get caught up in ruminating, overanalyzing or worrying about every possible scenario. Instead schedule time to deal with concerns, realize it doesn’t have to be perfect, focus on the now not the future.

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Meetings! It should be all about the outcome not the agenda or process! Why - what’s the specific purpose, What - topics, info needed, questions that need to answered, This will determine the Who should be there. Pro-tip Use the Memo process to start the meeting.

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Most companies have moved beyond letting slide-ware dominate meetings. This means Leaders have to develop effective writing skills to set themselves apart. Here are the keys 1) Clarity - have clear purpose for your message 2) Know you audience 3) Make your point quickly.

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I’m lucky I have never struggled with sleep like many people do🙏! But after a week with Eight Sleep holy cow, what a difference! I’m hooked #sleepfitness

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Had the good fortune to reconnect with a number of former colleagues over the last few days Many were excited about their work and clearly engaged. Others ehh 🤷 the difference? Engaged employees were clearly happy - I could tell they felt valued & supported! Leaders take note!

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Feeling like a cog in the machine? It happens, the key is to find Meaning in your work. Having purpose is great but Meaning gives you that feeling of satisfaction. It’s about connecting your skills to something bigger!

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Leaders are you tired competing with your peers for resources and attention? Many of grew up in “my turf, my rules” orgs. Fending for yourself can pay off early in your career but to reach the next level you need use collaborative leadership! It’s we not me!

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Ever faced the tough task of telling an employee who is eager to advance they aren’t ready? This can be tough for both but it’s key to get it right! 1st change your mindset - you’re helping 2nd Focus on where they are right now. Finally, identify what development needs to happen.

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Are you a long term employee stuck in the same role for what seems like forever? Don’t stay in that rut - instead Shake Things Up! Refresh how others perceive you! Revise your responsibilities - stop doing low value work and be direct in controlling your own narrative!

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Great Leaders know “A little goes a long way” While being helpful is great, there’s a fine line between supportive and overbearing! Being too helpful can hurt your team’s performance! Be careful not to Overprotect them!

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Start ups are the definition of uncertainty but teams in any size org can be paralyzed & feel anxious during these times! Your job as a leader is to help employees navigate these waters! To bring stability - be honest about the issues and get them thinking outside of the box.

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Is your team stuck in “Fire Drill” mode, chronically overwhelmed and reactive? False Urgency is a morale killer. Leaders need to protect their teams 2 Simple steps 1) Recognize the signs, does “real work” happen only at night or on weekends? 2) Prioritize, prioritize, prioritize

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You finally did it! You worked your way up and now lead a large team! How can you avoid getting stretched to thin & still give everyone the attention they deserve? Delegating is the answer but the key is understanding each persons level of capability before handing things over.

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In today’s fast-paced work world, being an expert in asynchronous communication is critical for leaders. We rarely have our teams in the same place at the same time so mastering the tools and the tone is key! Smart leaders know this is a huge trust builder!

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I’ve posted about the devastating impact that isolation can have on a team member. I was talking to a former colleague who was recently impacted by an organizational change who went through six months of this, it’s heartbreaking that a manager would think this is leadership?👎

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Giving tough feedback to a member of your team can give many leaders anxiety! Remember it’s a skill that you need to practice! Don’t worry about being perfect & avoid delays - the more consistent you are the easier it gets.

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Leaders ever noticed an employee being emotional but hesitated responding out of fear of saying the wrong thing?! Remember Empathy is a sign of strength not a weakness. Don’t worry about “prying”, it’s never wrong to show a team member you care!

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Are your meetings becoming “Echo Chambers” because your team isn’t speaking up? It’s critical for leaders to create a culture of open communication. Where people feel safe offering their POV and dissent is encouraged!