I've been quiet on here for a while as I've been on mat leave but it's officially over it's time to get back to work and focus on all things retail. #retailsupport #Nottingham #helpthehighstreet

We are currently recruiting for a barista to join team All Mine Cakes by the Lake, we are looking for someone hard working, enthusiastic and loves being part of a team, experience isn’t essential but preferable. The vacancy requires flexibility and includes working weekends x

We will be tweeting an A to Z of retail throughout August, use #AtoZofretail to join in. Share your best practices, funny stories or even disasters. It's all about getting back to basics and joining forces to help each other. #retail #helpourhighstreet #shoplocal

“At the end of the day, especially in retail, you've got humans serving humans. And really, the more engaged and happier the associates are, the happier our guests are. It's not complicated” - Mary Dillon #wednesdaywisdom

A is for Acknowledgment, it maybe basic but a friendly smile or a cheery hello go along way into making people feel welcome in your shop. #AtoZofretail #retail

B is for Browser, we've all heard "no thanks I'm just looking " ( to any question that's asked 🤔) and it can be disheartening but remember to give a great shopping experience regardless as today's browser is tomorrow's buyer #AtoZofretail #retail

C is for Customer; where would we be without them! Know your customer type to tailor their experience and achieve better sales results. #AtoZofRetail #retail

...and Google has deigned to honour me by finally pushing through the bugfix update to LEATHER. Everything is working again.

Guess what’s happening? A bigger, better Yamas, even more bursting with tasty treats 😋

I've started a group on Facebook for independent retailers to have a space to chat. It's good to talk and just because you're an independent doesn't mean you have to be lonely. facebook.com/groups/RetailT…

Also there are less and less just weekend contracts with many businesses needed more flexibility on other days. I understand why it happens but it is a shame BBC News - Saturday jobs dying as teen employment halves, Resolution Foundation says bbc.co.uk/news/business-…

Absolutely everyone should subscribe to Retail Week. But if you really can't afford that, you can also find my latest column on the urgent need to democratise sustainability here: about.iceland.co.uk/2020/01/24/why…

A great example of when everyone works together. Town in Welsh valleys crowned UK's high street of the year theguardian.com/business/2020/…

Seeing lots of discussion on the survival of legacy retailers and that they are pinning their hopes on technology being their saviour. I'm not so sure. Address the void between the decision makers and the implementors first. One shared vision will create a stronger brand.

'1 a penny, 2 a penny!'Try our new tasty chocolate hot cross buns!! Still hot, fresh out the oven!

Our designers are AMAZING! All this has been donated for our Easter Egg Hunt tomorrow at @… ift.tt/1XSghDg

Their strive for efficiency has come at the cost of service, staff welfare & now sales. #BackToBasics #retail

Mary Portas: how I would have saved BHS | Business | The Guardian will be discussing further on BBC Radio 4 at 850am theguardian.com/business/2016/…

We are looking for help on the farm, previous experience preferred, Flexible hours to suit #farm #vacancy #jobs 0115 9892260 Retweet

What do you want to achieve in A/W 16? It may not be here yet but the earlier you plan, the earlier you'll achieve your goals. #retail