m. stanfield
@resetbasis
affordable housing. rubber mallet capital.
ID: 951570783096238081
11-01-2018 21:45:28
9,9K Tweet
38,38K Followers
1,1K Following
Had a serious Amex issue go unresolved for a few days. I (a nobody) cold emailed the CEO and he immediately replied and handled it. Phenomenal customer service. Watching Chamath learn that American Express cares about reputation over net worth is pretty funny.