“Using AI in a way that’s human-centered as opposed to exploitative will be a true strategic advantage.” — Dr. Renée Gosline mitsloan.co/3IDDS9M

Very exciting 🧵 on the White House OSTP AI Bill of Rights! Love to see this progress toward responsible AI. Congratulations to all whose hard work led to this, including the wonderful Alondra Nelson and Suresh Venkatasubramanian (mostly in the sky now)

One of the most powerful examples of why frictionless strategies are not a CX panacea and can do harm when coupled with algorithms & ML. This 1-click purchase and automated recommendations must be interrupted and removed. Put human lives over convenience. Add good friction to AI

Two weeks left to apply to MIT Sloan School of Management Marketing PhD program! mitsloan.mit.edu/phd/admissions… We have a great interdisciplinary group of faculty+students working on a wide range of important topics Here's a thread about our group cc Rahul Bhui Dean Eckles Catherine Tucker Sinan Aral Dr. Renée Gosline

When it comes to models like ChatGPT, “the best-case scenario is insipid output … the worst-case scenario is inaccuracy and bias that’s mass-produced,” said Dr. Renée Gosline mitsloan.co/3FKsj06

Join MIT IDE TOMORROW, May 23 for the #SocialMedia Summit Massachusetts Institute of Technology (MIT) ft. David G. Rand @dgrand.bsky.social Renee DiResta Dr. Renée Gosline Paris Marx MitchellBaker Kalinda Ukanwa Sarah Oh Kate Klonick Mike Masnick +more hosted by Sinan Aral and keynote by Christopher Graves Register FREE now: bit.ly/mitsms23 #SMSMIT

Thanks to the trio Paris Marx Kalinda Ukanwa Anthony Habayeb for unpacking how tech can be more responsible & human-first from the perspectives of power, science & strategy. Real talk! Our current moods about the state of affairs per our chosen emojis: 🤔 😐🤯😡😬 #SMSMIT

How long will people tolerate an imperfect AI system before abandoning it? This paper examines attitudes toward errors of #AI. Read more: spkl.io/60124g9HK #LLMs Yunhao (Jerry) Zhang Dr. Renée Gosline Massachusetts Institute of Technology (MIT)

Congrats to the Class of ‘23! So proud of these newly-minted MIT PhDs: my cousin @coryfrontin earned his doctorate in Aeronautical and Astronautical Engineering & my advisee/coauthor Yunhao (Jerry) Zhang earned his in Management Science. Brilliant! ⭐️ #TheMostWonderfulTimeOfTheYear

“We ought to try to understand as much as we can about the ways people think about AI, given how quickly everything is moving.” — Dr. Renée Gosline mitsloan.co/3Q08oQd

New research w/ Yunhao (Jerry) Zhang looking at demand-side of GenAI: our experiments show consumers rate content from GAI as >Human pros’ when uninformed. But but the gap closes when informed. We find Human Favoritism, not AI Aversion. Big thx to MIT IDE & Accenture for support!

"Human Favoritism, Not AI Aversion" - a thread about my latest publication with Dr. Renée Gosline documenting consumer perception (and bias) of persuasive content generated by Generative AI (GPT-4) vs Industry Professionals vs human-GAI collaboration. cambridge.org/core/journals/…

AI's impact is already being felt. These experts say it's just getting started. trib.al/a3xRqRc

I am so grateful for this honor! Thank you to my students for inspiring me, my TAs for making it look easy, and MIT Sloan School of Management and MIT IDE for the unwavering support 🙏🏾

MIT IDE leaders tout real research to stress-test #genAI #AI in the field. Stay up-to-date on the latest from Sinan Aral Neil Thompson Alex Pentland Dr. Renée Gosline David G. Rand @dgrand.bsky.social John Horton and more... link.medium.com/kLh8tPBs1Jb

Really enjoyed this field experiment on beneficial friction in the use of AI w/ Accenture employees. TLDR; cognitive speed bumps to highlight potential Gen AI errors increases accuracy whilst preserving time. Important to add friction bc ppl anchor on Gen AI

Our group at MIT is hiring an assistant professor! Come join our wonderful crew Rahul Bhui Dean Eckles Drazen Prelec Catherine Tucker Dr. Renée Gosline Sinan Aral Duncan Simester, John Hauser, JuanJuan Zhang. Applications due Aug 12 - happy to answer any qs! apply.interfolio.com/149758

It’s about time we made Election Day a federal holiday Joe Biden before you clock out please push for this!

With Oprah Winfrey’s huge platform it’s imperative to include perspectives beyond those who’ll profit most from Gen AI. I hope this show will feature researchers and activists that are taking human- centric approaches on the bias, environmental, social, & cognitive implications of “AI”

“Beware of individual-level solutions for structural problems. Look at structural, systemic solutions.” — Dr. Renée Gosline bit.ly/3AIWt4z