Are your employees clocking in but checking out? Check out my presentation at DisruptHR Charleston to find out! vimeo.com/showcase/67907… # #disrupthr #employeeengagement #RantorRave #culture

Amplify the voices of 10 women and keep going... @idkallison Debra Scala Giokas Jamie Herzlich Siobhan Murphy Tenenbaum Law, P.C. J Axelrod Siegelwax Ciara McGibbon Victoria Tringone Margaret Jen Slaw

How to Get Employees to Take Ownership Check out my interview with Jeff Toister youtu.be/CNjfWLaMQIs via YouTube #custserv #employeeengagement

Will Coronavirus Improve Customer Service? via @forbes forbes.com/sites/christop… #custserv

When you employees aren't engaged, you may be the problem! #custserv

I was recently interviewed by Jeff Biletnikoff for the Women Really Mean Business Podcast Presented By ATHENA International. Here is a sneak preview of the episode that will launch next week. womenreallymeanbusiness.com/2020/09/wrmb-1… #podcast #employeeengagement

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Are you on Clubhouse? Need an invitation to Clubhouse? Join Beth Granger and I on Sun, 1/31 at 4pm EST as we will co-facilitate a conversation on the intersection of customer service and social media. Here is the link to the room: joinclubhouse.com/event/PD4qwDXo #custserv #socialmedia

Join me and ⁦Allie Goldberg⁩ on Wed, 2/3 at 12p EST on Clubhouse as we talk about who is taking care of your customers! #custserv #employeeengagement joinclubhouse.com/event/1xXNOB3m

Join this Cluhouse room, Setting your customer facing employee up for success that I will be moderating with Allie Goldberg on Wed, 2/10 at 12p EST. Come with your questions or just listen and learn! joinclubhouse.com/event/xlNVdZJj #custserv #EmployeeEngagement #employeeexperience

Are YOUR employees “just doing their job”? I’m just doing my job seths.blog/2021/02/im-jus…

Join Allie Goldberg and I at 12P EST today as we talk about setting your customer facing employee up for success! joinclubhouse.com/event/xlNVdZJj #custserv

What roadblocks are in the way of your customers doing business with you? What about the roadblocks that get in the way of your employees delighting your customers? Join Allie Goldberg and I on Wed, 2/17 at 12pm EST on Clubhouse in the CX Guru room. joinclubhouse.com/event/PbQkRYew

I'll be co-moderating a room on Clubhouse on Wed, 2/17 @ 12p EST w/Allie Goldberg on customer service roadblocks: your customers and your employees! Here is the room in the CX Guru Club: lnkd.in/dtdfjw2 #custserv

Join Allie Goldberg and I today on Clubhouse at 12pm EST as we discuss customer service roadblocks, the ones your customers encounter and the ones your employees encounter. The room is in the CX Guru Club. #customerservice #customerrelations #employeeengagement #custserv

Check out my interview w/Tim Healy on @TheProfitExpress podcast. We talk about #custserv during #Covid19. youtu.be/Lt8VYr5OXrw

Talking about customer complaints on Clubhouse on Wednesday at 12p EST with Allie Goldberg joinclubhouse.com/event/m2K4w9j1

I'm discussing “Referrals: Earning Them. Handling Them. Repeat. ” with Michael Roderick. Tuesday, Mar 2 at 4:00 PM EST on @joinclubhouse. Join us! joinclubhouse.com/event/PDO7ybea

I'm discussing “Prevent Customer Complaints” with Allie Goldberg and CX Guru. Tomorrow, Mar 1 at 12:00 PM EST on @joinclubhouse. Join us! joinclubhouse.com/event/PN2wvVZZ #custserv