Practical CX ®
@practicalcx
Founder @stephaniethum. #CX leadership and digital marketing from a practical perspective. Rarely posting on X. Find us on @LinkedIn.
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http://practical-cx.com 14-10-2019 22:40:24
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“Great #CX” is a common business concept. But how do you take that concept + turn it into something that’s *actually* a great customer experience? Stephanie Thum, PhD, CCXP Karyn Furstman, CCXP, XMP, CCX Annette Franz, CCXP Jeannie Walters + @iclindberg shared some techniques in this post. t.ly/8fT8