Pluno | Formerly AwesomeQA (@pluno_ai) 's Twitter Profile
Pluno | Formerly AwesomeQA

@pluno_ai

From routine inquiry automation to seamless team collaboration, Pluno empowers SaaS businesses to work smarter, resolve faster, and keep customers happier.

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linkhttps://pluno.ai calendar_today20-05-2022 07:33:02

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Pluno | Formerly AwesomeQA
@pluno_ai

a month ago

At what point does shared ticket ownership become a liability instead of a strength? This question sparks a deeper discussion about the hidden costs of collaborative support models, especially when there’s no cap on how many agents can engage on a single ticket. Across the

At what point does shared ticket ownership become a liability instead of a strength? This question sparks a deeper discussion about the hidden costs of collaborative support models, especially when there’s no cap on how many agents can engage on a single ticket. Across the