11/9/24 12:24PM - JCP&L has finished their work and power has been restored. Our crews are ready to begin running replacement fiber. We just need to setup traffic control on Route 23 before we begin. We expect about an hour of work before we can begin splicing. Updates to follow.

11/9/24 1:22PM Planet crews are pulling replacement fiber and splicers are standing by to reconnect customers as soon as the new fiber is in the air. Added photos of the damage below.

11/9/24 3:16PM - Planet splicers are on site and preparing to begin splicing shortly. Customers should start coming back online once strands are spliced back together.

Planet Networks has been providing fiber service in Sparta, NJ for five years. In that time, we have outgrown our original location which houses our equipment. We need to move to a larger space to accommodate additional equipment to service more areas, provide a better

Notice: On January 5th, 2025 from 4AM to 6AM (early Sunday morning), we will be upgrading network software in Franklin, NJ and Vernon, NJ. The devices are fault-tolerant and will switch to the backup so downtime should be minimal. If you have any other problems after this time

This afternoon (Friday 1/10/25), we identified an issue causing some customer WiFi routers to reboot unexpectedly, leading to periodic service drops for customers served from our Newton office (Fredon, Newton, Hampton, Andover, Stillwater) using Planet-supplied Adtran routers and

We are committed to providing the best possible service, which is why we are performing essential network upgrades and enhancements over the next two weeks. To minimize any disruption, all work will be carried out between 2:00AM and 5:00AM. During this time, you may experience

We are committed to providing the best possible service, which is why we are performing essential network upgrades and enhancements in Sparta, NJ for the next five nights starting early Thursday morning 3/6/2025. This will only affect customers served from Sparta, NJ. To minimize

🚨 Still having connection issues after troubleshooting last night? You may have reconnected something incorrectly. 🧩 Check our quick guide to make sure everything’s plugged in the right way 👉planet.net/connect-router

Scheduled Outage & Fiber Migration Notice – Sparta, New Jersey POP We will be migrating customers from our old Sparta POP to our new Sparta POP during two maintenance windows: Monday night, June 16 into Tuesday morning, June 17, 2025 Wednesday night, June 17 into Thursday

Scheduled Maintenance in Vernon, NJ ONLY! Early Tuesday 8/19 (5–6:30am) we’ll upgrade equipment at our Vernon POP. You may see a brief interruption, but service will reconnect right away. These upgrades increase reliability now + pave the way for exciting new features soon. 🌎

Scheduled Maintenance in Vernon, NJ ONLY! Early Wed 8/20 (4:00–6:30am) we’ll upgrade equipment at our Vernon POP. You may see a brief interruption, but service will reconnect right away. These upgrades increase reliability now + pave the way for exciting new features soon. 🌎

🚨 Scheduled Maintenance Notice 🚨 To keep your internet fast and reliable, we’ll be performing software upgrades on our fiber equipment (OLTs) next week. ⏰ When: Monday, Tuesday, and Wednesday (Sept. 29 – Oct. 1) Between 2:00 AM – 5:00 AM 🤓 What to Expect: A brief 3–5 minute

❤️ Share The Planet Love ❤️ Love Planet Networks? Prove it. 🎥 Post a quick video telling us why. Tag Planet Networks + drop your referral code to qualify. Every referral signup = FREE month + $100 💸 ❤️Love Planet. 🌎 Share Planet. 🏎️Speed for them. 💵 Cash for you.