A "real team" is a small group of people with complementary skills, committed to a shared purpose, who succeed or fail together & hold each other accountable. Most teams aren't real teams; they're working groups or teams-in-name-only: strategy-business.com/article/Teamin… Via strategy+business

How good is your BVM technique? 🫁 Today’s top tip is from CCP Dave 🚑 We will be bringing you some top tips from specialists across the trust to make you think when you’re out on the road 🚑

Q4: My advice to leaders? We should seek to always do change "with" and "by" people, through collaborative relationships & co-production. When we do change "to" & "for" people, it hardly ever works as well. Doing change "for" people (often with very good intentions) is a major

Refreshing knowledge of HCPC professional standards, CPD standards, preparation for registration renewal, and audit process today 💭 CPD@RCOT #OccupationalTherapist #LifeLongLearning #reflection #reflectivepractice

Shared decision making in practice. Patient, Paramedics, Doctors, and relatives.

About 10 or 20% of our LfE reports require manual forwarding. I often add a little note commenting on the report. This is time consuming but immensely rewarding. It's a feature, not a bug.

To give negative feedback effectively and safely, a key condition is the ability for the recipient to respond and talk it through. This is one reason why anonymous, *written* negative feedback is not helpful, and potentially harmful.

It's hard to underestimate the impact of a single, catastrophically-framed comment in a team meeting.

Listen more than you speak. Ask more than you assume. Learn more than you teach. Give more than you take. Forgive more than you hold grudges. Wisdom lies in humility.

"Through feedback, is how we became outstanding..." Michelle (Registered Manager at Consensus) encourages everyone to share their crucial feedback. #BecauseWeAllCare orlo.uk/iHPlD

Recently, I've been writing about & discussing Trojan mice. Having many people across the system with the skills & agency to test out small, well-focussed changes to address complex problems (Trojan mice) nearly always works better than large pilot & roll-out projects (Trojan

Did you know we use #VirtualReality headsets to train our ambulance crews? VR is used to simulate traumatic situations such as domestic violence to better prepare #TeamLAS crews for real-life situations where vulnerable people are in need of help londonambulance.nhs.uk/2023/06/22/amb… (1/2)⬇️

Something bad happens: we ask "why?" Something good happens: we say "thanks" (if we say anything). Can we learn to ask "why" in both scenarios?

If people are motivated towards the change in a change process, everything else becomes easier. All the time & effort we invest early in that change process, engaging people, listening & co-producing, pays off later in better, more sustainable change. Trying to short-cut

30-40% of the variability in team morale, performance & critical organisational behaviours can be explained by what leaders do. three action areas for leaders who want to create team environments where people thrive & excel: 1) Revitalising: help people feel energised & motivated

Couldn't agree more - these are roles for the right people with the right skills, who should be valued and respected for what they bring. Part of that is knowing their names and their roles, whenever it's possible to do so, and certainly not calling them a number.

Today our Trust Board has approved changes to our senior clinical leadership that will see Andy Swinburn become Executive Director of Paramedicine from Jan24 and us become the first UK ambulance service not to have a Medical Director leading our clinical strategy. #TeamWAST

A new article from Harvard Business Review about the (often hidden) high emotional toll of being a senior leader/CEO. It's an "unwritten rule" of being a senior leader that it's unacceptable to talk about the emotional strain that comes with the job. Four tools to cope: 1) Rely on close

Thank you very much to EuGMS - European Geriatric Medicine Society for selecting our work on Silver Triage from LHA @ UCL CNWL NHS FT for the Stefania Maggi ECGI award. Simon Conroy Wakana T Dr Lyann Gross Patrick Hunter #EuGMS #EuGMS2023 #EAMA