NEW BLOG: Rising rents are not a new problem for private renters - but as households brace for the cost-of-living crisis to continue into 2023, another new crisis is brewing for renters The good news is, existing reform plans may offer some hope ⬇️ wearecitizensadvice.org.uk/another-year-a…

1/ In 2022 the cost-of-living crisis went from bad to worse. CitizensAdvice helped record numbers of people who needed a food bank referral or emergency charitable support - with 76% needing this help for the first time. 🧵

We agree CitizensAdvice! And that's not all that should change. - Over half of accidental subscriptions sign ups start with a free trial - £500m was spent on subs which renewed w/o people realising. You should be asked before moving from trial to a paid version - or to renew.

Completely agree — and that's exactly what we're calling for CitizensAdvice. This is particularly worrying when 1 in 4 people signed up to a subscription by accident. They're easy to slip into but difficult to get out of. Read our full report here ➡️ bit.ly/3ZU11gc

We CitizensAdvice welcome that Ofcom are looking into this but the pace needs to be much faster to help consumers now before they're hit by a £2.2bn hike in bills. I've put together some thoughts on this, including our recent research findings⤵️ wearecitizensadvice.org.uk/ofcom-needs-to… 🧵

📢POLICY JOB ALERT📢 I'm looking for 2 Senior Policy Researchers to join my team CitizensAdvice - we cover consumer policy, debt & housing. Help us translate real-time insights from frontline services into impactful policy solutions. FAQs -🧵 Apply⤵️ jobtrain.co.uk/citizensadvice…

🚨One year ago CitizensAdvice published research which found that people of colour pay £250 more p/a for their car insurance than white people. Today we’ve published new research which found that the situation disappointingly *still* remains the same. rb.gy/fwgw🧵

🚨NEW REPORT🚨 Using data from 15,000 people who came to us for debt advice we've found once again we've found that people of colour are paying £250 more for car insurance that white people. A🧵on what we have (and haven't) seen in the last year citizensadvice.org.uk/about-us/our-w…

1/ What happens when paying back debt is just too big a mountain to climb? There are options that help people write off debt and get a fresh start - but only if they can pay upfront application fees. This doesn’t make sense - and it isn’t working. 🧵

The cost-of-living crisis is far from over. Between Jan-Apr 2023 CitizensAdvice has helped a record number of people with referrals for food banks or emergency charitable grants. That's on top of nearly 70 other records in our bleakest-ever start to the year. 🧵

Up to 1 million people cancelled their broadband last year because of the rising cost of living, according to Citizens Advice. Head of policy Morgan Wild says losing the internet 'cuts people off from the opportunity to participate in life'. bbc.in/3MeDDEb | #R4Today

💬 “I don't have money to buy food, so I’m literally living off food bank vouchers. I hate not having money, not being able to just buy food or top up my gas and electric.” Like thousands of others Damio relies on charity support to survive day-to-day. Here’s his story ⤵️