HP cannot wash its hands off by saying “no records available” after 8+ years. • Printer collected during warranty • No job sheet issued by HP • Delayed internally • Now warranty denied • Records missing This reflects systemic failure, not customer fault. Mr.

My shocking experience with HP service. In 2016, I purchased an HP LaserJet Pro 500 M570dw printer for ₹78,500 with a 1-year warranty. What happened afterwards raises serious concerns about HP’s service practices and customer accountability. HP HP India HP Support

Bruce Broussard My shocking experience with HP service. In 2016, I purchased an HP LaserJet Pro 500 M570dw printer for ₹78,500 with a 1-year warranty. What happened afterwards raises serious concerns about HP’s service practices and customer accountability. HP HP India

The printer was collected by HP’s authorized engineer during warranty. If HP has no records, that reflects internal failure — not customer fault. Service center operates under HP authorization. I cannot be made to chase internal vendors after 8+ years of follow-ups. This is

Bruce Broussard Final escalation to HP global leadership. A printer worth ₹78,500 was collected by an authorized HP service engineer during the valid warranty period. No job sheet or written acknowledgement was issued at the time of collection. The unit then remained within

A printer collected by the authorized service network during the valid warranty period remained within the service chain for years due to internal delays. The final response now states “end-of-service-life” with only a 5% discount offered. This raises a serious question on

No response yet from HP despite multiple escalations. Expecting accountability and a fair resolution. Bruce Broussard HP HP India HP Support BBC News (World) Reuters CNBC Bloomberg The Verge TechCrunch WIRED #CustomerProtection #ServiceAccountability #ConsumerRights

Warranty case turned into a 10-year dispute. Product held by service network. Delay by company. Liability shifted to customer. Needs attention. Bruce Broussard HP HP India HP Support CNBC-TV18 Moneycontrol #ConsumerRights #ServiceFailure

Bruce Broussard Collected in warranty. Delayed for years by service network. Then denied responsibility & offered 5% discount. Is this service accountability? HP HP India HP Support d_loresss JagoGrahakJago CNBC-AWAAZ #CustomerExperience #ConsumerRights

No response from HP for the past 5–7 days despite multiple escalations, emails, and sharing complete evidence. A printer collected during the warranty period remains unresolved after years within the authorized service network. Silence at this stage only raises further concerns.

Denplexinfraandprojectspvtltd This experience raises serious concerns about how warranty commitments are handled. When a product is collected during the warranty period and later the responsibility is shifted due to internal delays, it creates a gap between what is promised and what is delivered. Such cases