Another excellent post by Chris Hicken and the team at 'nuffsaid. "A Rubric for Becoming the Customer Success Executive Your Company Needs" #customersuccess nuffsaid.com/blog/career-ru…

This week on The Customer Success Newsletter: -Key Strategies for winning back customers via @nice_reply -Become the CS exec your company needs via 'nuffsaid -Customer led growth via OpenView -6 customer journey surveys via ClientSuccess thecustomersuccessnewsletter.com/issues/winning…

Excited to be celebrating a San Francisco 49ers win as I continue to learn more about IMO Health and their clients. Thank you 'nuffsaid for my next read, "The Rise of the Strategic CCO." And yes, those are my Harry Potter prints in the background! 😂

🚀'nuffsaid latest 2.0 magazine is live and gives Customer Success leaders a path to leveling up their team, systems, and skills. It features insights from Kyle Poyar, Mackey Craven, and @chrisjgaertner: nuffsaid.com/magazine

Marley Wagner recently shared our Digital Customer Success Maturity framework on 'nuffsaid's podcast! Listen to The 5 Stages of Digital Customer Success Maturity episode here: hubs.li/Q014Bw-60 #CustomerSuccess #CS

Join our CEO Andy MacMillan at the 'nuffsaid Customer-Focused CEOs roundtable and hear firsthand how we maintain a customer-obsessed mindset. Register here: okt.to/EGcfwY

1 Personal opinion 2 Team opinion 3 External data 4 #Customerdata For better #decisionmaking and greater #customercentricity, check out this clip with Chris Hicken, Co-Founder and CEO of 'nuffsaid ... More with Chris: bombbomb.com/blog/customer-…

3 keys to #productmarketfit: - #Empathy - #Value - #Analytics Here: Chris Hicken of 'nuffsaid explains in under 2 minutes. More with Chris: 🟠bombbomb.com/blog/customer-… 🟣podcasts.apple.com/us/podcast/190… 🟢open.spotify.com/episode/0MJZhV…

What do you think, The Success League, should we be paying attention to customer-led growth? 🎙Check out our Innovations in Leadership #podcast where I host Chris Hicken, CEO of 'nuffsaid, & we discuss how to lead your company's growth thru customer data. bit.ly/35uwwpW

Thank you 'nuffsaid!!!

🚀 Our CS Team Lead, Andri Annuka, shares his addition to '100 lessons from Customer Success leaders' via 'nuffsaid. lnkd.in/drNe83q2 #CRM #Pipedrive #CustomerSuccess

Two of our very own Customer Success leaders were featured in 'nuffsaid newsletter who answered the question, "𝗪𝗵𝗮𝘁'𝘀 𝘁𝗵𝗲 𝗺𝗼𝘀𝘁 𝘃𝗮𝗹𝘂𝗮𝗯𝗹𝗲 𝗹𝗲𝘀𝘀𝗼𝗻 𝘆𝗼𝘂'𝘃𝗲 𝗹𝗲𝗮𝗿𝗻𝗲𝗱 𝗳𝗿𝗼𝗺 𝘁𝗵𝗲 𝗽𝗮𝘀𝘁 𝘆𝗲𝗮𝗿 𝗶𝗻 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗦𝘂𝗰𝗰𝗲𝘀𝘀?"

100 Lessons from 100 Customer Success Leaders | #CRM 'nuffsaid Great advice! bit.ly/3M4CRYO

Our Director of CX, Nick Woerner, spoke with Chris Hicken, CEO of 'nuffsaid about channels for collecting customer feedback. In this episode, you'll learn what it takes to have a complete VOC (voice of the customer) Program: ow.ly/pqQk50J9rLK #nuffsaidpodcast #VOC #CX

Complex. Overwhelming. Intimidating. Exhausting. These are the words business leaders often use to describe #HR. Mineral we’re committed to making our #customerexperience simple & delightful. Our Director of CX, Nick Woerner, is taking our approach to CX to the next level.

He’s creating a data-driven #VOC program that allows us to understand the #customerexperience at every point along the customer journey. Nick recently sat down with Chris Hicken on the 'nuffsaid podcast to share his insight. Listen to the episode here: podcasts.apple.com/us/podcast/act…

For more check out our full post at medium.com/omers-ventures… And special thanks to Chris Hicken at 'nuffsaid for his feedback. We didn't mention them in our article as they fit across all 3 points but I'm sure Chris will chime in!

New Episode with Chris Hicken out NOW! Apple: lnkd.in/ggU8J7VW Spotify: lnkd.in/g3YNNZdp 'nuffsaid #CX